Posting Date Mar 10, 2021
Job Number 21003403
Job Category Rooms & Guest Services Operations
Location The Ritz-Carlton Maldives Fari Islands, North Male Atoll, Male, Maldives, Maldives VIEW ON MAP
Brand The Ritz-Carlton
Position Type Non-Management
Located Remotely? N
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.
About The Ritz-Carlton Maldives, Fari Islands
The property is ideally located at Fari Islands, in the North Malé Atoll of the Maldives, which is a 45- minute journey by speedboat or a 10-minute seaplane flight from Malé International Airport. The resort features white sandy beaches, turquoise lagoons and coral reefs with marine life. Shaped by the Maldivian sun and shored by the Indian Ocean, guest villas at The Ritz-Carlton Maldives, Fari Island are expected to range in size from one to three bedrooms, featuring the refined elegance and legendary service that define The Ritz-Carlton brand. The property is also expected to offer a choice of outstanding culinary venues serving an array of international and local cuisines, in addition to a full suite of fitness and recreational facilities including a signature Ritz-Carlton Spa. The Ritz-Carlton Maldives, Fari Islands is part of Fari Islands, an archipelago that features three world-class hospitality brands inclusive of The Ritz-Carlton. The guests are expected to have access to a picturesque Fari Marina – the archipelago’s communal beating heart. Built around a vibrant Beach Club, Fari Marina features charming boutiques and a handpicked selection of dining options. Spaces have been designed by the renowned Kerry Hill Architects, to bring about a delicate balance of serene and social.
Welcome to our family
As a world-class leader in the travel industry, there’s no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.
The impact you’ll make
No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.
What you’ll do
· Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
· Secure payment, verifying and adjusting billing as needed
· Provide guests with room and hotel information, directions, amenities and local interests
· Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
· Complete cashier and closing reports, counting the bank at the end of each shift securely
· Accept and record wake-up calls, delivering to the right department
· Communicate any emergency, lost item or theft to proper security staff and/or authorities
· Keep contingency lists in case of emergency and communicate any necessary messages
Perks you deserve
We’ll support you in and out of the workplace by offering:
· Team-spirited coworkers
· Encouraging leadership
· Support to live a life of wellbeing and happiness
· Opportunities to serve and give back to the community
· Discounts on hotel rooms, gift shop items, food and beverage
· Recognition programs
What we’re looking for
· A warm, people-oriented demeanor
· A team-first attitude
· A gift for paying attention to the smallest details
This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
You’re welcomed here
Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.