Expires soon Marksandspencer

Early Careers Advisor

  • Stretford (Greater Manchester)
  • IT development

Job description



Job Description:

Summary

M&S is a leading retailer with a strong heritage of brand values, extraordinary colleagues and customers who want to see us succeed. The key to unlocking our future success is the commitment to our strong belief about how behaviour drives business goals and employee engagement.

Our M&S Early Careers Team are looking for confident, adaptable and organised people to join our Colleague Services Support Centre in Salford Quays, where you will deliver a top-notch service, supporting our colleagues throughout the entire business

Ideally, we are looking for people who will enjoy working in a fast-paced environment and who are able to confidently communicate with a variety of Teams and Managers across the business.

This role will give you fantastic exposure to a busy HR support Team, we have also recently been listed in ‘LinkedIn Top 20 Companies' and the ‘Times Top 50 Employers for Women’.

About the role

Your key accountabilities will include:

·  Build effective working relationships with all key Apprentice and Graduate candidates to deliver an efficient and high touch service
·  Be able to communicate confidently with a variety of people across different levels within the business via email and over the phone.
·  Deliver projects and plans which are within the team’s existing core service scope
·  Proactive problem solving, being Agile to adapt to change
·  Maintain and develop capability of Customer Relationship Management (CRM) tools (such as OLEEO and Totara systems) and looking at ways to automate both Apprentice and Graduate processes
·  Proactively work alongside Team Members and continually look for ways to improve end-to-end processes

About you

Your skills and experience will include:

·  Able to communicate in a clear and simple way, both spoken and written
·  Confident communicating at all levels across the business
·  Digitally focussed and can use Microsoft applications, especially Excel, with ease
·  Flexible and open minded, always looking for new ways to improve
·  Driven to do the right thing and want to make every moment special
·  Enjoys a one team approach (we love to support other teams in Colleague Services if needed!)

Some of our fabulous benefits include a 20% company discount (eligible upon joining), a contributory pension, share schemes and 3rd party discounts.

We operate a relaxed dress code and have a part-subsidised on-site deli. There are plenty of restaurants and bars nearby, with easy travel links by road, bus and Metrolink (our office is opposite the Harbour City tram stop).

Make every future a success.
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