Service Engineer

Job description

We are fortunate to have competent and highly motivated employees who have a high degree of responsibility and are enthusiastic about the interests of the group

Main activities and purpose of position:

Provides any kind of service to the customers Liebherr machine

Organization level:

1) Position: Service engineer

2) Title: According to local practice

3) The employee reports to: Head of Customer Services

Responsibilities/Duties:

· Diagnose, adjust, repair or overhaul port equipment such as harbour mobile cranes, reach stacker, ship cranes, offshore cranes and/or construction machinery such as duty cycle crawler cranes, crawler cranes and foundation equipment.
· Apply electrical, electronically, hydraulically and mechanical theory and related knowledge to test and modify operational electrical machinery and electrical control, electronically control equipment and circuitry, hydraulically circuits and components, mechanical equipment.
· Operate machine for test, inspection, diagnoses and trouble shoot.
· Sets the positive example in punctuality and professional demeanour by respectful communication with all levels of staff, keeping work areas clean and orderly, and promoting safety regulations and all other company programs.
· Test mechanical products and equipment after repair or modification to ensure proper performance and compliance with manufacturer’s specifications.
· Repair and replace damaged or worn parts with Original Equipment Manufacturer (OEM) spares and OEM repaired parts.
· Dismantle and reassemble heavy equipment using hoists and hand tools.
· Clean, lubricate and perform other routine maintenance work on Liebherr machines.
· Examine parts for damage or excessive wear using relevant measuring devices.
· Read, understand, and interpret operating manuals, parts manuals, blueprints and technical drawings.
· Overhaul and test machines or equipment to ensure operating efficiency and safe integrity of the machine.
· Inspect and verify dimensions and clearances of parts to ensure conformance to factory specifications.
· Complete assigned paperwork as to procedures. As a minimum time sheet, work report, expense report in the latest available version. Fill out all forms properly including customer’s signature where applicable.
· Oversees the maintenance of quality standards through visual and mechanical inspection methods.
· Promotes a safe work environment by following on site safety rules and ensuring the group and self-follow established safety procedures.
· Oversees the handling and disposing of hazardous wastes, such as toner, oil, antifreeze, transmission fluid, auto parts cleaner, and similar material.
· Successfully complete factory authorized training.
· Demonstrate working knowledge of Liebherr Service Software (i.e. Scule and Crane Management software).
· Prepare for jobs by checking parts and documentation for accuracy and completeness and any possible required online safety courses (i.e. customer specific safety induction, MIST (Minimum Industry Safety Training)).
· Complete jobs independently with as little assistance from others as possible.
· Assist customers with troubleshooting, part and machine related questions when needed.
· Attends training sessions as required.
· Maintains a minimum set of tools and Personal Protective Equipment (PPE) required for job performance.
· Cares and maintains company tools, machines and equipment.
· Maintains a positive attitude and role model for the other employees to follow.
· Maintains company service literature, and maintains a high awareness of technical changes.
· Assumes the lead person position.
· Trains and/or mentors others in department.
· Refuses to carry out unsafe tasks in conflict with Liebherr’s procedures or technical rules.
· Follows the Liebherr Engineers book and the Liebherr code of conduct.
· Restrict the tasks that may be assigned.

Competences:

· Signing according to signature regulations

Requirements:

1) Education:

Completed technical apprenticeship according to LWN/MCR training course or similar education covering electric, electronic and/or mechanic and hydraulic training.

2) Experience:

Experience with part lists.

Experience with cranes or similar machines in regards to maintenance.

Experience with electrical, mechanical and hydraulically fault finding.

Experience with control systems.

3) Special abilities/Skills:

· Demonstrated initiative to visualize, organize, manage, and complete projects in individual and group settings.
· Willingness to travel.
· Ability to interact with all levels of staff.
· Represent the company always convincing and poised.
· Negotiating and communication skills.
· Demonstrated ability to handle confidential information.
· Assist the company in any necessary duties to achieve Company goals.
· Perform other related duties as assigned.
· Exact and precise working.
· Ability to work overtime as well as on weekends or on call duty.
· Must maintain a valid driver’s license and passport at all times.
· Self-motivated behaviour (specifically in stressful situations).

4) Foreign Languages:

· English fluent in both spoken and written.
· Any additional spoken and written language is considered as an advantage.

Others:

The job holder is committed, in case of need to accept reasonable additional tasks which are operationally required or belong to the nature of the job.

The mentioned activities may be amended, updated or be made more precisely by the employer as far as it is considerably supports the job’s targets.

The job holder will be informed of essential modifications and the new document will be submitted for signature before coming into force.

If you are interested in participating you can send your cv ndicndo your salary aspiration and the most recent date in which you could occupy the position

Recruiter: Randy Ariza