Applications Engineer Sales

Job description

Position: Application Engineer, Sales

Organization Unit: Liebherr Automation Systems Co.

Department/Cost Center Code: (LAU4GD)

Location: Saline, Michigan

Reports to: VP Sales FLSA Status: Exempt

Job Summary:

Liason between Liebherr factories (LVT), Liebherr U.S. sales and service staff, and North American customers on all matters regarding Liebherr technologies, processes, tools, and related automation equipment.

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

Essential Duties and Responsibilities:

· Prepares quotes, contracts and RFP/RFQ responses for potential customers
· Maintains all quote documentation with accurate pricing and configurations
· Maintains sales demonstration tools and applications
· Develops and delivers sales presentations in a professional and effective manner by
· 1. developing technical presentations for potential customers
· 2. maintaining up-to-date awareness of company activities, industry trends & government regulations
· Collaborates with sales team to understand customer requirements and provide sales support
· Creates Concept Layouts for Automation Systems Proposals based on Customer needs
· Creates Cycle Time Studies
· Gathers all engineering documents essential for creating Quotes and Drawings
· Performs Engineering feasibility studies (i.e. equipment compatibility with adjacent/mating equipment)
· Establishes Processes using Liebherr Technology to solve customer requirements
· Maintains existing and establishes new relationships with customers
· Resolves customer issues or difficulties in a manner that is consistent with the company mission and values
· Provides pre-sales technical assistance and product education
· Provides application support for Liebherr technologies
· Time estimates
· Problem solving / troubleshooting
· Process improvements
· Travels to provide sales and application support

Knowledge, Skills and Abilities

· Proficient in MS Office
· Highly Proficient in Autocad 2D and Capable in 3D
· Ability to read technical engineering drawings
· Ability to create cycle time studies given component parameters
· Strong oral and written communication skills
· Demonstrate proficiency in customer relations, and negotiation skills
· Availability to travel at least 50% of the time
· Ability to work independently and as part of a team
· Shows initiative
· Employs analytical thinking skills

Education and Experience:

A Bachelor’s degree engineering with 3 years of experience in machining and/or automation products, or an equivalent combination of education and experience.