Offers “Lbrands”

Expires soon Lbrands

Staffing & Operations Supervisor-Trinity Leeds

  • Internship
  • Leeds (West Yorkshire)

Job description

Description

The Operations and Staffing Supervisor drives sales growth through supporting all tasks related to recruiting, hiring, onboarding, training and engaging the talent in the store.

Key Responsibilities:

·  Supports the Store Leadership Team in sourcing candidates leveraging social media, outreach tools within the store/mall, and career fairs and events
·  Reviews applications to verify availability, work history, and other staffing requirements and completes initial screening
·  Coordinates candidate interviewing process with hiring managers
·  Ensures that new hire paperwork is completed to standard and entered into the POS system
·  Schedules associate onboarding activities and follows-up to see that they are complete
·  Supports Sales Leadership Team (SLT) in scheduling monthly observations, performance reviews and tracking completion compliance
·  Works with selling and merchandising teams to understand each position and key competencies and to build rapport with associates
·  Supports the Store Manager by entering specific components of the weekly schedule
·  Manages all associate engagement and communication materials including store manuals, bulletin boards, and break rooms
·  Executes all compliance and safety related activities including placement of current labor law compliance poster
·  Reviews and audits terminated associate files to gain insight on the execution and administration of final pay and termination with reference to country-specific policy
·  Reviews and maintains associate files to ensure compliance
·  General administrative and operational support
·  Reviews and audits time and attendance reporting to gain insight on clock in a clock out information, edits, and general scheduling practices
·  Reviews rest and meal compliance reporting in the back office PC and leverage weekly compliance reports to gain insight on the execution of these policies and procedures
·  Reviews and audits auto-term report
·  Enquires and follows up with SLT associates to ensure travel and expense reimbursement policies are being followed and reports submitted.
·  Inspects workforce management processes including ACES, store schedules, and Daily Plans to gain insight on execution and compliance
·  Follows up on reporting time hours

All leadership roles at Victoria’s Secret are responsible for:

·  Delivering top line sales results and growing the business through business insight to action
·  Leading the sales floor while assigned to the role of the Customer Sales Lead (CSL)
·  Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our “Best at Bras” culture
·  Creating emotionally engaging customer experiences, consistent with the brand vision
·  Building customer loyalty through current brand strategies, including credit (US only) and customer relationship marketing
·  Building and growing high performing teams
·  Leading change through positivity and a growth mindset
·  Upholding positive associate relations that lead to engagement in the brand and the team
·  Understanding and leveraging visual merchandising filters to create a compelling store environment that grows sales
·  Driving operating fundamentals
·  Effectively managing and controlling expenses
·  Executing store opening and closing procedures
·  Creating an awareness of, and building capability in, loss prevention
·  Reinforcing store strategy to reduce shrink
·  Managing all activities related to providing a safe work environment
·  Understanding, demonstrating and enforcing Company values

Success Measures:

·  Sales Comps (Likes)
·  Bra Comps (Likes)
·  Shrink
·  Conversion
·  Return on Visit (ROV)
·  Payroll
·  Associate Opinion Survey (AOS) Results
·  Retention of top talent
·  Loyalty

Qualifications

·  Demonstrates excellent time management, organisation skills and attention to detail
·  Demonstrates ability to communicate with Sales Leadership Team and associates
·  Demonstrates ability to accurately observe and provide feedback
·  Demonstrates proficiency with computer
·  Schedule flexibility to include evenings, weekends, holidays, and non-business hours

An equal opportunity employer, Victoria’s Secret UK does not discriminate in hiring or terms and conditions of employment because of an individual’s race, colour, religion or belief, gender, nationality, national or ethnic origin, age, disability, sexual orientation, marital status or any other protected category recognized by UK law.

Make every future a success.
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