Offers “Lbrands”

Expires soon Lbrands

Assistant Store Manager – Victoria's Secret – Arrowhead Towne – Glendale, AZ

  • Internship
  • Glendale (Maricopa)

Job description

Description

A Victoria’s Secret Assistant Store Manager (Brand Operations) is a values-based leader that delivers
exceptional customer and associate experiences to grow top line sales.  An Assistant Store Manager (Brand Operations)
leads store performance through our core values of The Customer Rules, It
Matters How We Play the Game, Inclusion Makes Us Stronger, and Passion Leads to
Success. 

 

Primary Responsibility: The Assistant Store Manager (Brand Operations) has the
primary responsibility of driving total store results in Sales, Shrink,
Turnover, and Payroll Management in absence of the Store Manager.  Additionally, the Assistant Store Manager
(Brand Operations) owns workforce management processes, product life cycle, and
asset protection of entire store.

 

Direct Report : Manager(s),
Supervisor(s) and Sales & Support Generalists

 
Success Metrics:
·  Sales
Growth to Last Year
·  Shrink
Reduction
·  Turnover
Improvement
·  Payroll
Control
 
Key Responsibilities:

To perform this job effectively An Assistant Store Manager (Brand
Operations) must be able to perform all the responsibilities satisfactorily.

Culture and Customer:
·  Develops
associate retention strategies with Store Manager.
·  Personally
demonstrates and provides coaching to total store through selling behaviors,
and building customer loyalty.
·  Displays
understanding of how all roles work for the good of the team.

Talent:
·  Personally
executes Talent Life Cycle for direct reports and is accountable for execution
of assigned team. Talent Life Cycle actions include selection/interviewing,
onboarding, coaching/performance management, succession, reward and recognition,
and culture/engagement.
·  Schedules
and leads performance management for direct reports (Annual, Mid-year, Monthly
Touch points) and oversees execution of assigned team.
·  Identifies
personal successor and co-creates individual development plans for direct
reports.

Brand:
·  Schedules
all brand’s initiatives and strategies (Sales Education, Launches, Events,
Brand Promotions, and Product Testing).
·  Schedules
brand guide planning, mapping and execution.
·  Supports
brand guide execution in absence of Brand Operations Supervisor.
·  Maintains
visual merchandising standards of total store.

Operations:
·  Inspects
payroll coding for accuracy and makes daily, weekly, monthly decisions to
manage labor plan.
·  Executes
all workforce management requirements including; schedule creation, entering in
events/fixed schedules, editing, and posting.
·  Inspects
associate availability, scheduling practices, and zoning of total store and approves
all associate requests off.
·  Owns
understanding shipment visibility to ensure processing payroll is scheduled to
meet product flow demands and adjust schedule appropriately.
·  Primary
owner of Asset Protection (AP).
·  Shares
Key Performance Indicator reporting and builds capability of entire store team
around physical inventory outcomes.
·  Leads
execution of all store projects and compliance; including physical inventory,
markdowns, re-tickets, and other non-selling related task.
·  Oversees
team processing and replenishment.
·  Determines
operational and product life cycle planning for store and drives business
growth though short term and long term actions that focus on improving
merchandise availability.
·  Sets
weekly direction and supports execution for product life cycle activities which
includes; processing, backroom organization, replenishment, and sell down.
·  Personally
owns partnership with maintenance and tracking and follow-up of all maintenance
issues.
·  Manages
supply budget and makes final decision on all supply orders.

All leadership roles at Victoria’s
Secret are responsible for:

·  Leading
and demonstrating the company values within the store at all times.
·  Leading the entire sales floor while
assigned to the role of Customer Sales Lead (CSL) and ensuring the team is
delivering the best buying environment for the customer.
·  Gaining
business insight by reviewing total store results daily, weekly and monthly and
linking behaviors to actions.  
·  Upholding positive associate relations
that lead to engagement in the brand and the team.
·  Executing
store opening and closing procedures and recovery.
·  Reinforcing store strategies to reduce
shrink and build personal capabilities in asset protection.
·  Effectively managing and controlling
expenses.

Qualifications

Qualifications:

·  Previous experience leading leaders and
associate teams
·  Demonstrates ability to improve
customer satisfaction and drive customer loyalty
·  Proven ability to effectively delegate,
follow up and communicate with all levels of the organization
·  Demonstrates ability to manage complex
and competing priorities with time management and organizational skills
·  Demonstrates ability to assess talent,
coach, develop and manage performance
·  Demonstrates business acumen with
strong strategic and analytical skills
·  Demonstrates excellent visual
merchandising skills
·  Ability to work nights, weekends,
holidays, and during non-business hours 

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Make every future a success.
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