Lancome Skincare Expert - Selfridges London (40 hours / 5 days per week)

Job description

Skincare Expert

Lancôme is a pioneering brand and a visionary ahead of its time. A brand which keeps writing the future of cosmetics: from Niosôme to Visionnaire, and from Trésor to La Vie est Belle, Lancôme successfully combines scientific expertise and an intuitive understanding of women's needs.

This opportunity would be based within established luxury retailer Selfridges where we deliver an exceptional level of personalised luxury to our local and global customer. Experience working with a global customer is advantageous as is having worked within a luxury retailer or brand previously.

As a Skincare Expert you are the leading expert on luxury skincare for Lancôme with an equally deep knowledge of fragrance and make-up. This role requires a sense of luxury as you assist the customer with finding the product or service that is perfect for them. You will be responsible for driving retail sales, Lancôme services and Masterclasses primarily for skincare, within your counter and working as a team to hit counter targets.

Master Category Knowledge

·Have a full understanding of all Lancôme products and update the team’s product knowledge where necessary, primarily for Lancôme’s skincare rangesFull training provided

·Attend, engage and participate in all brand training, and implement afterwards

·Monitor Icon products on a daily basis

·Hold Masterclasses monthly, deciding on themes as per Skincare Trends

·Be aware of competitor’s products and activity, communicating relevant information to line manager

·Have excellent knowledge of skin types, needs, and skin analysis

·Promote the brand expertise in skincare

·Beauty Therapist or equivalent qualification

Speaking Russian or Mandarin is an advantage but not required for this position.