Offers “L’Oréal”

Expires soon L’Oréal

L’Oréal Travel Retail Americas- SAP FUNCTIONAL ANALYST

  • Miami (Miami-Dade)
  • Sales

Job description

KEY JOB ACCOUNTABILITIES:

Based on the business needs of the Finances department, he/she identifies and analyses the options for improvement or development of SAP applications and contributes to the maintenance of SAP applications.

• Support the Finances “business experts” in the definition of their needs and translate them into recommendations for development/improvement of IT applications

• Define the functional specifications of the applications

• Analyze the impact of proposed solutions on the domain processes

• Prepare and execute functional tests and endorse responsibility for validating developments before application roll-out

• Optimize the application development and performance and deliver service in accordance with established SLAs taking proactive action to ensure stable and secure application and infrastructures to avoid potential service disruption

• Provide support on maintenance level 2 and 3 to the applications management teams, Analyze root causes of incidents and propose the appropriate action plans

• Manage ongoing relationships with internal clients giving regular updates on developments and improvements

• Participate and deploy the change management activities by accompanying end users and providing trainings

• Ability to produce documents and templates describing products, services, components or application to establish compliance with relevant documentation requirement; ensure they are valid and up to date and that functions and features are documented in an appropriate way.

PROFESSIONAL AND TECHNICAL COMPETENCIES:

• Rapidly acquires new knowledge on IT solutions and keeps constantly updated of technological opportunities & market trends in his/her field

• Organizes at his/her level the relevant transmission of the technical and/or project management skills and “know how”

• Clarifies and simplifies technical concepts / solutions to facilitate action and decision-making

• Listens actively to his partners/clients, to decode needs, qualify them properly and transform them in relevant solutions

• Takes change management and communication initiatives to facilitate the implementation of solutions and users satisfaction

• Ability to coach, challenge and develop teams in a cross-functional environment and/or matrixed organization

• Manages efficient interactions with both internal and external contributors to win support

• Manages methodology, timing, budget and resource allocation on projects (independently of the role within the organization)

• Imagines and promotes alternative options/solutions to match client needs

• Understands the “big picture” of the business, the operating model, the processes and the roles within the organization

• Proficiency in SAP Finance and Controlling (FI-CO) configuration and solution design, with 3+ years of experience, including multiple full lifecycle SAP implementation experiences.

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