Offers “L’Oréal”

Expires soon L’Oréal

giorgio armani loreal designer fragrances fragrance advisor harrods london

  • 新屋村 (新兴县 (Xinxing))

Job description

L’Oréal Designer Fragrances - Fragrance Advisor  

Designer Fragrance houses the fragrances of Viktor & Rolf, Diesel, Ralph Lauren, Cacharel and Proenza Schouler. We want to empower women and men with award winning fragrance. You will be part of an expert team driving brand awareness and sales for these established brands.

Fragrance is your passion and with options such as ‘Arizona’ ‘Flowerbomb’ and ‘Only The Brave’ within our collection of eau de parfum, you can truly offer a personalised service to help clients find their perfect scent. Through story telling you’ll bring our luxury fragrance to life and with training on ingredients and heritage you’ll truly become an expert.

You’re approachable, friendly and thrive working in a team to create a positive working environment with your colleagues and for your clients on counter.

You’ll have the opportunity to attend L’Oréal Designer Fragrance training and education as well as benefit from L’Oréal learning opportunities so you can development yourself within your role, opening up career paths such as becoming a Counter Manager, Business Manager or Area Manager in the future.

Mission:

To provide exceptional service to L’Oréal Designer Fragrance customers and achieving sales target

To be successful…

·  Ability to work flexibility during retail hours, which is likely to include evenings, weekends and holidays (except Christmas day).
·  Have a desire to learn fundamental product knowledge (features, benefits, usage) and application techniques to provide best results for clients.
·  Generate sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow.
·  Have detailed knowledge and awareness of the fragrance market
·  Maintain a clean and hygienic work area and adhere to hygiene rules
·  Are comfortable to traffic stop when relevant, to share L’Oréal Designer Fragrances with more people.
·  Ability to use POS software and other digital systems required to successfully run the counter.
·  Maintain the counter/store quality and merchandising including appearance and cleanliness of counter/store, follow merchandising guidelines and ensure on shelf product availability.
·  Develop positive relationships with department store floor managers and head office.
·  Be a brand ambassador with your attitude, eventing and on-brand grooming.
·  Convey passion and master story telling.
·  Connect with our clients and care, provide good solutions and after sales/clienteling.

Working with us, you will be at the heart of our ambition to win over another 1 billion consumers and offer the best in beauty to everyone on the planet. You’ll have the opportunity to learn new skills through our unique training and development programmes, as well as receiving a competitive salary package and excellent benefits, including amazing discounts across the L’Oréal portfolio.

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·  Ability to work flexibility during retail hours, which is likely to include evenings, weekends and holidays (except Christmas day).
·  Have a desire to learn fundamental product knowledge (features, benefits, usage) and application techniques to provide best results for clients.
·  Generate sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow.
·  Have detailed knowledge and awareness of the fragrance market
·  Maintain a clean and hygienic work area and adhere to hygiene rules
·  Are comfortable to traffic stop when relevant, to share L’Oréal Designer Fragrances with more people.
·  Ability to use POS software and other digital systems required to successfully run the counter.
·  Maintain the counter/store quality and merchandising including appearance and cleanliness of counter/store, follow merchandising guidelines and ensure on shelf product availability.
·  Develop positive relationships with department store floor managers and head office.
·  Be a brand ambassador with your attitude, eventing and on-brand grooming.
·  Convey passion and master story telling.
·  Connect with our clients and care, provide good solutions and after sales/clienteling.

Working with us, you will be at the heart of our ambition to win over another 1 billion consumers and offer the best in beauty to everyone on the planet. You’ll have the opportunity to learn new skills through our unique training and development programmes, as well as receiving a competitive salary package and excellent benefits, including amazing discounts across the L’Oréal portfolio.

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","applyUrl":"http://career.loreal.com/careers/login?jobId=52855","ml_filtered_Skills":null,"jobUniqueIdentifierValue":"52855###en_GLOBAL","location":"UK - England - Central London","cityCountry":"United Kingdom","mapQueryLocation":"UK - England - Central London","category":"Retail","ml_Description":"Beauty Advisor. Giorgio Armani Beauty is The Hot Premium Brand of the future. We are a leading luxury designer brand in flagship department stores with make-up and service as the competitive advantage . As a Beauty Advisor you are the face of Giorgio Armani Cosmetics and the first point of contact with the customer. This role requires a sense of luxury as you assist the customer with finding the product or service that is perfect for them. You will be responsible for driving retail sales within your counter and working as a team to hit counter targets . Master Category Knowledge. Have a full understanding of all Giorgio Armani Cosmetic products and services . Attend, engage and participate in all brand training, and implement afterwards . Monitor Icon products on a daily basis . Be aware of competitor’s products and activity, communicating relevant information to line manager . Have detailed knowledge and awareness of the beauty market . Execute Business Operations. To be fully aware and accountable for achievement of personal targets . Complete all personal paperwork accurately, legibly and on time . Be aware of and abide by store rules and regulations . Closely monitor stock levels, following retailer guidelines, raising issues to line manager . Assists the line manager and store management team in all aspects of the business . Prepare well for launches/activity . Drive Selling Process/Techniques. Deliver luxury service at all times, inviting customers back for a return appointment . Maximise selling during heavy traffic periods. delivering a luxury service . Make appropriate, personalised product and sample recommendations . Have a strong focus on link selling and the recruitment of new customers . Use confident communication and presentation skills when dealing with customers. Follow the company’s strategy on counter/in store, such as personalised customer consultations . Assist customers by finding substitutions for returned merchandise and/or out of stock items . Regularly communicate Retail and KPI achievement updates to line manager . Foster Service Attitude. Creates long-term relationships with customer and nurtures repeat business . Ensures customer communication standards are met . Complets all necessary steps of customer transactions . Implements customer record system for maximum customer and business benefit . Follow grooming guidelines to promote brand image . Maintain a clean and hygienic work area and adhere to hygiene rules . Leadership. Fosters team spirit . Coaches peers when appropriate . Share know-how and experience . Work effectively with colleagues in store, in the field and at head office .

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