Lancome Full Time Make Up Artist – Debenhams Henry Street, Dublin (37.5 hours /5 days per week / Permanent Contract)

Job description

§

Make-Up Artist

Lancôme is a pioneering brand and a visionary ahead of its time. A brand which keeps writing the future of cosmetics: from Niosôme to Visionnaire, and from Trésor to La Vie est Belle, Lancôme successfully combines scientific expertise and an intuitive understanding of women's needs.

A Make-up Artist will be responsible for representing Lancôme as a true ambassador, offering our customers’ excellent service at all times. You must have a passion for make-up and have a proven track record of consistently achieving sales targets. You must be confident in educating customers on the latest make-up tips and techniques, and helping to promote brand awareness through in-store events.

Master Category Knowledge

· 
Have a full understanding of allLancômeproducts and services

· 
Attend, engage and participate in all brand training, and implement afterwards

· 
Monitor Icon products on a daily basis

· 
Be aware of competitor’s products and activity and have knowledge of account performance in relation to Department’s performance

· 
Have detailed knowledge and awareness of the beauty market

· 
Be able to offer a high level of expertise in terms of makeup techniques and personalised service

Execute Business & Operations

· 
Be aware of account and personal targets and key performance indicator targets

· 
Complete all personal paperwork accurately, legibly and on time

· 
Be aware of and abide by store rules and regulations

· 
Closely monitor stock levels, following retailer guidelines, raising issues to line manager

· 
Offer creative ideas to generate new business; with focus on product launches and anniversaries

Drive Selling Process/Techniques

· 
Deliver luxury service at all times, inviting customers back for a return appointment

· 
Generate retail sales through the successful execution of in-store events and strengthen brand loyalty

· 
Make appropriate, personalised product and sample recommendations

· 
Have a strong focus on link selling and the recruitment of new customers

· 
Use confident communication and presentation skills when dealing with customers

Foster Service Attitude

Leadership

§Shows passion for people and products

§Follow grooming guidelines to promote the brand image

§Maintain a clean and hygienic work area and adhere to hygiene rules

§Master customer profiling

§Be involved in outside demonstrations/events

§Conduct business to business networking – building a new customer base

§Coaches peers

§Foster team spirit

§Leads by example

§Share artistry know-how and experience

§Works effectively with colleagues in store, in the field and in head office