ACCOUNT MANAGER M/F

Job description

Singapore
From August 2018 to August 2019
Establishment: KRDS
Remuneration: 2783,90€ (non-contractual indemnity fixed by decree and decree, the amount of which may vary
according to the evolution of the scale of reference, the location of the mission and the cases of reductions provided for by the texts)
Enterprise: KRDS Digital Singapore
KRDS is a leading independent Social and Media Agency in Europe and Asia.
Founded in 2008 in Paris, KRDS became an official Facebook Marketing Partner as soon as the program became available in Europe in 2010. Since then, KRDS has expanded from 10 to 140 employees and has opened 7 new offices throughout Europe and Asia.
Ardian, the largest private equity firm in Europe, took a stake in KRDS in 2011 to support its international expansion.
KRDS Singapore opened in 2012 and now counts 25 people.
KRDS initiated the Social Media Agencies network, or SMAK, which is a gathering of the world best independent social media agencies and counts more than 15 countries represented in Asia alone. With the help of its SMAK partners, KRDS can ideate and execute digital campaigns in most markets, from Japan to Myanmar and more
To respond to our rapid growth, and to answer to our clients’ requirements, we are looking for an Account Manager to reinforce the Singapore team.
Poste et missions:
- Direct and manage digitally driven marketing programs to reach online audiences on Social Media (Facebook, Instagram, Twitter, etc.)
- Act as a brand guardian, immersing in all projects and be able to advise on industry and technology trends and developments
- Establish an excellent “eye” for creative output, recognizing strong social executions and creative work, and when work could be improved
- Ensure the clients understand agreed workflows and follow up with them through the delivery process
- Translate the client’s vision and needs into business requirements, coordinate with project teams on required deliverables, and manage client expectations
- Establish and expand relationships with key accounts
- Identify opportunities and new interests that the client may not recognize to help drive revenue and benefit business needs as their digital advisor
- Ensure work is delivered on budget and manage to invoice according to the contract terms
- Be a role model for stewardship between the client and the agency by balancing the account’s needs with avoiding unnecessary expenditures and negotiating required costs
- Manage junior team members to help them develop their skills and drive their performance
- Obtain key client information and transfer them accurately to project teams to ensure effective scoping of work
- Anticipate, proactively address and advise management on potential client or revenue issues
Profil:
- 1+ years of relevant experience in a digital/interactive marketing or other agency experience
- Experience in Digital Project Management is a plus
- Experience in handling Development Projects for websites and mobile applications
- Experience in handling social media campaigns
- Organized and able to multi-task in a fast-paced environment
- Strong interpersonal and communication skills
- Demonstrated track record of client relationship development and service
- Proven experience in managing Social Media teams working cross-functionally within an organization
- Must be proactive, a self-starter and an excellent communicator both verbal and written
- Must maintain an entrepreneurial mindset
- Proficient in Word, Excel, Outlook, and PowerPoint or the equivalent on a Mac
- Solid numerical/financial understanding
- Excellent command of English, both verbal and written communication
Please send your applications in English.