IT Service Administrator

Job description

Responsibilities

- Work closely with operation and IT teams to analyse for business intelligence reports and dashboards
- Design, develop, and maintain business intelligence reports and dashboards using reporting and data visualization tools
- Regular progress report to management team to stakeholders
- Perform daily, weekly and monthly IT reports generation

Experience

- A degree holder, preferably in Information Technology, Computer Science, or related discipline
- Ability to independently perform technical analysis and develop reports with analytical tools
- Familiar of using Microsoft Excel, PowerPoint, Work, Visio
- 3+ year' working experience in IT and reporting area
- 1+ years' solid experience designing, developing reports using data analytical and visualization tools such as Microsoft Power BI
- Self-motivated and able to work under pressure to meet project deadlines
- Excellent interpersonal, communication, analytical and problem solving skills
- Competency in verbal and written communication in both Chinese (Mandarin) and English
- It is a plus to have knowledge on ticket management tool ServiceNow and deep knowledge on Excel Formula and Macro

We offer successful candidates an attractive remuneration package and the opportunity to work in a dynamic and exciting environment.

Personal data collected will be used for recruitment purposes only.

© 2019 KPMG, a Hong Kong partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ('KPMG International'), a Swiss entity. All rights reserved.