Static Service/Callout Repair Engineer
London (Greater London) Design / Civil engineering / Industrial engineering
Job description
About us
KONE provides innovative and eco-efficient solutions for lifts, escalators, doors, loading bays and access. We support our customers every step of the way; from design, manufacturing and installation to maintenance and modernisation. We employ over 50,000 dedicated experts to serve you globally and locally in 60 countries.
We are looking for
a Static Service/Callout Repair Engineer, working in London EC1, to perform all the service operations on site, according to the service contract requirements, the company policies and the KONE processes.
The Service/Callout Repair Engineer interacts with the customers and the end-users, the supervisor, the account representative, the KONE Customer Care Centre, technical support, the stock keeper, and inspectors or consultants as assigned.
We offer
At KONE we strive to be a great place to work and we are proud to offer a wide range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Benefits: 25 Days Holiday, Company Pension Scheme, Childcare Vouchers, Employee Assistance Programme, PDI, Life Assurance, Cycle to Work Scheme.
Desired profile
Skills, Education and Experience
The successful applicant is an effective communicator, curious about the customer’s business and always striving to exceed their expectations. He/she is a flexible team-worker with focus on detail and proven problem-solving skills
To qualify for this position, the candidate should have previous experience from customer service. Experience of elevator/escalator industry is an asset.