Offers “Kn Portal”

25 days agoKn Portal

Ship Spare Coordinator

  • 大阪市 (泉北郡)
  • Sales

Job description

Ship Spare Coordinator is responsible for maintaining clients happily and make more GP from handling jobs.

Your Role

Acting as the key contact window for existing clients Buidling up business relationship with clients Providing professional and pro-active service to clients and promote KN. Troubleshooting of service related issues/problems in close co-operation with sales Close co-operation with overseas offices, to raise ideas of improvements to OSA AY manager Monitoring of business volumes for existing business and reporting any loss of business to Osa AY manager Report of claims and/or complaints from clients to Osa AY manager without any delay and monitoring of claim cases and solve them.

Your Responsibilities

  • Acting as the key contact window for existing clients
  • Building up business relationship with clients
  • Providing professional and pro-active service to clients and promote KN.
  • Troubleshooting of service related issues/problems in close co-operation with sales
  • Close co-operation with overseas offices, to raise ideas of improvements to OSA AY manager
  • Monitoring of business volumes for existing business and reporting any loss of business to Osa AY manager
  • Report of claims and/or complaints from clients to Osa AY manager without any delay and monitoring of claim cases and solve them.

Your Skills and Experiences

  • High school graduate
  • Good English Skills
  • Communication skills
  • Air Logistics and/or Sea Logistics knowledge or Working experience as a purchaser in Ship spare management company or chandler
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