Offers “Kn Portal”

Expires soon Kn Portal

Seafreight Import Coordinator, Operational Care Centre

  • Internship
  • Montréal (Agglomération de Montréal)
  • Hotels - Restaurants

Job description

Our Seafreight team in Canada is in search for an experienced freight forwarding professional to join the Import Operational team to be based out of either our Montreal or Toronto branch.

Your Role

As the Coordinator for the Operational Care Center (OCC) you are responsible to manage all day-to-day activities for the transportation of goods from port of destination to final consignee. Your responsibility is to communicate with Seafreight carriers, co-loaders, trucker, customs brokers and other vendors as well as Customer Care teams across Canada. You will provide solutions in case of any discrepancies, holds or delays in the movements of goods and will communicate with the Customer Care locations. You ensure neutrality and high quality across all Canadian branches.

Your Responsibilities

- Responsible to ensure the smooth flow of the movement of shipments, resolving any discrepancies in the movement
- Arrange for transport/ shipping documentation and oversee the scheduling and dispatching of goods and monitoring movement of goods
- Arrange delivery to final destination or handover to 3rd parties
- Communicate and coordinate with Seafreight carriers, co-loaders, truckers, customs brokers and other service providers
- Arrange rush cheque payments and collect COD payments
- Data entry and ensuring data quality
- Work closely with the Customer Care Locations and notify in case of holds, delays and deviations
- Resolve problems and provide ongoing support
- Monitor holds or discrepancies in the movement of goods
- Proactive response to service issues
- Arrange for insurance coverage for cargo
- Gathering of claim documents and facts if claims is involved

Your Skills and Experiences

- High School Diploma or Degree/Diploma in International Business, Finance, Transportation, Logistics is preferred
- Advanced computer skills, including full proficiency with Microsoft Office Suite required
- Operational and market expertise of sea freight product / environment as well as incoterms and payment terms
- Certified in CIFFA, CITT or equivalent is preferred
- Administrative / data entry experience required
- 2 years’ experience in the Freight forwarding, logistics, transportation industry experience is preferred

Good Reasons to Join

We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment","industry":"Logistics","datePosted":"2020-10-19T00:00:00.000Z

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