Offers “Kn Portal”

Expires soon Kn Portal

Seafreight Forwarder

  • Skopje (Општина Центар)
  • Logistics

Job description

Our Seafreight Forwarders are a key point of contact for our customers. They coordinate our customer's shipments with the highest level of customer care whilst ensuring accuracy in their work.

Your Role

Responsibilities include but are not limited to the coordination of Sea Import shipments such as, opening import files, production of internal documentation, updating import statuses, assisting and advising customers of Arriva, arranging deliveries, processing invoices (including price conversions and verifying shipment weight and volume), dealing with e-mail queries from Kuehne + Nagel Overseas offices as well as ensuring that excellent standard of data accuracy are maintained in a timely and efficient manner.

Your Responsibilities

·  Day to day freight forwarding operations in a busy office environment
·  Scheduling deliveries and collections via third party transport providers
·  Liaise with overseas partners to ensure that the department is proactive in providing high quality service end-to-end
·  Pro-actively look for and contribute to continuous improvement opportunities in the department
·  All communications via telephone, e mail, etc. are to handled in a professional manner, as this reflects our company
·  Ensure all areas of Finance (Vendor Invoices, Clearing Invoices) are handled/maintained to a 1st class standard and all queries are addressed and resolved as soon as possible
·  Credit check all files according to Kuehne + Nagel policy and escalate irregularities where appropriate
·  Ensure all filing, both physical and electronic, is done regularly, tidily and accurately
·  To build close, strong relationships with all our Customers, Kuehne + Nagel offices, Overseas agents and Service providers
·  Provide 1st class customer service as well as pay attention to detail at all times
·  Any other ad-hoc duties as required by your supervisor/manager

Your Skills and Experiences

·  Experience of working to good working practices and procedures to ensure efficiency and professionalism
·  Ability to manage your own performance in line with KPIs
·  An excellent multi-modal freight and logistics understanding would be an advantage
·  Ability to work on own initiative and as part of a team
·  To be prepared to learn all aspects of the team’s work with desire and ability to provide cover and assistance on a regular basis
·  Ability to work efficiently and accurately
·  Excellent communication skills
·  Customer focus with proactive attitude
·  Candidate should process a desire to progress within the team demonstrating the ability to take on more responsibility in time ","datePosted":"2019-04-06T00:00:00.000Z

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