Seafreight Export Customer Service
Ningbo, 中华人民共和国 Administration
Job description
Seafreight Export Customer Service | Ningbo | req47451
How do manufacturers ensure finished goods leave the port in time for delivery to their destinations? Our seafreight export customer service team works closely with customers and customs brokers to ensure loading and export clearances are executed on schedule. If you wish to further develop your career with one of the most successful logistics organisation, this is an excellent opportunity to join our team in Ningbo.
YOUR ROLE
In this role, you will work with a team to service a dedicated portfolio of customers, ensuring all data entry and financial management tasks are timely and accurate.
YOUR RESPONSIBILITIES
· Accept export bookings and complete all system entry requirements timely and accurately
· Ensure all tasks are completed according to SOP and KPIs
· Liaise with all parties to ensure loading and export clearance tasks are completed on time
· Deliver the highest levels of customer experience with focus on service and retention
YOUR SKILLS AND EXPERIENCES
To be considered, you should have a good understanding of export procedures and freight forwarding knowledge. You have good telephone skills and has a customer-focused mindset.
GOOD REASON TO JOIN
We are interested in service-oriented individuals who understand the importance of providing an excellent customer experience. In return, you will gain access to professional development opportunities and international exposure in a team-based environment. To find out why Kuehne + Nagel is the best place to advance your logistics career, start a conversation with us and click apply today!
ABOUT KUEHNE + NAGEL
With over 82,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies.
CONTACT
Vivian Sun
Desired profile
Seafreight Export Customer Service | Ningbo | req47451
How do manufacturers ensure finished goods leave the port in time for delivery to their destinations? Our seafreight export customer service team works closely with customers and customs brokers to ensure loading and export clearances are executed on schedule. If you wish to further develop your career with one of the most successful logistics organisation, this is an excellent opportunity to join our team in Ningbo.
YOUR ROLE
In this role, you will work with a team to service a dedicated portfolio of customers, ensuring all data entry and financial management tasks are timely and accurate.
YOUR RESPONSIBILITIES
· Accept export bookings and complete all system entry requirements timely and accurately
· Ensure all tasks are completed according to SOP and KPIs
· Liaise with all parties to ensure loading and export clearance tasks are completed on time
· Deliver the highest levels of customer experience with focus on service and retention
YOUR SKILLS AND EXPERIENCES
To be considered, you should have a good understanding of export procedures and freight forwarding knowledge. You have good telephone skills and has a customer-focused mindset.
GOOD REASON TO JOIN
We are interested in service-oriented individuals who understand the importance of providing an excellent customer experience. In return, you will gain access to professional development opportunities and international exposure in a team-based environment. To find out why Kuehne + Nagel is the best place to advance your logistics career, start a conversation with us and click apply today!
ABOUT KUEHNE + NAGEL
With over 82,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies.
CONTACT
Vivian Sun