Offers “Kn Portal”

Expires soon Kn Portal

Sea Logistics Reefer Customer Care Specialist

  • Dubai Design District, الإمارات العربية المتحدة
  • Teaching

Job description

We are looking for an experienced Reefer Customer Care Specialist to join our Sea Logistics team in Dubai.

Your Role

In this role, you will be responsible for the day-to-day running of Reefer operations and customer service whilst implementing company policy decisions, operating within, and continuously reviewing quality procedures.

Your Responsibilities

·  Ensure that Customer satisfaction is achieved by solving problems efficiently and satisfactorily
·  Follow the applicable Pharma Chain Working Instructions for all common Pharmaceutical shipments and operations
·  Book Pharma shipments according to procedures and work instructions that apply
·  Create and maintain profitability sheets
·  Support the leadership by making announcements on current issues and the continuous indication of possible improvements in Pharma
·  Establish effective communication and relationships with customers, contractors and national/international colleagues

Your Skills and Experiences

·  Bachelors degree in Logistics, Supply Chain or a similar discipline
·  Minimum 5 years' experience in the freight forwarding with a focus on Sea Logistics
·  Minimum 2 years' experience in handling Reefer and Pharma business is mandatory 
·  Excellent presentation, communication and negotiation skills 
·  Fluency in English language is mandatory. Arabic would be considered as an added advantage  

Good Reasons to Join

We offer an employee-friendly environment for you to develop and grow to become a skilled transportation logistics professional in a challenging and fast-developing company with a competitive salary and opportunities for further development within the Kuehne+Nagel Group. If like us, you put customers at the heart of everything you do, you can expect to be rewarded with a full package of benefits on top of a salary that grows with you as you grow in our business.","industry":"Logistics

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