Offers “Kn Portal”

days ago Kn Portal

Road Logistics Sales Apprentice

  • Apprenticeship
  • Birmingham (West Midlands Combined Authority)
  • Sales

Job description

Have you ever wondered how the latest gadget you ordered arrived at your door or how the supermarket shelves are always full? The answer is through the work of an International Freight Forwarder. In the modern world of next day delivery and where the purchase of almost anything is only a click away, our International Freight Forwarding teams work all year round to plan the transportation of goods across the world by air, sea and land on behalf of our customers. With over 3,000 daily departures direct to destinations in more than 40 countries in Europe, our Road Logistics operation is one of the largest groupage networks in the industry.

Your Role

As part of our Road Logistics Sales team, you will be liaising with all relevant parties to ensure that our customer expectations are met/exceeded during the movement of their goods across Europe. You’ll be in communication with a variety of people and using IT systems to process requirements from customers and overseas agents. It’s a varied role and your training will equip you to be involved in problem solving, finance tracking and supporting the account managers with their day to day duties. This is a 2.5 year apprenticeship programme, during which you will earn as you learn, combining practical on-the-job training with study towards a Level 2 Customer Service apprenticeship, followed by the Level 4 Sales Executive apprenticeship. In the first half of your apprenticeship you will focus on getting to grips with delivering excellent customer service, and in the second half you will build on this foundation to develop specialist Sales skills – you may even be given your own Customer Service or Sales Account to manage! You will work within a successful Sales team while learning everything you need to know to be a top sales performer whilst supported by your peers, your managers, and the apprenticeship team within Kuehne + Nagel.

Your Responsibilities

·  Provide the very best in customer service, being the main point of contact for a large customer base
·  Process bookings from customers/overseas agents either by telephone or email
·  Organise the movement of cargo to ensure that the customer’s expectations are met
·  Process sales and purchase invoices in accordance with Company standards
·  To profile specific market requirements and/or existing customers to develop their business further

Your Skills and Experiences

·  Strong customer service & communication skills (written and verbal)
·  Strong organisational skills and IT skills
·  Resilience, positive attitude and a drive to succeed
·  Self-disciplined, proactive and motivated
·  Right to work in the UK
·  Five GCSEs at grades 3–9 / A*-D (including Maths & English)
·  Candidates must either have a full driving licence or pass their test during the two year apprenticeship

Good Reasons to Join

You’ll be joining an amazing group of apprentices and can look forward to competitive starting salary, attractive benefits and an Apprentice NUS discount card, support to achieve professionally recognised qualifications, a network of mentors, line managers and buddies to help you along your journey.","industry":"Logistics","datePosted":"2020-11-26T00:00:00.000Z