Offers “Kn Portal”

Expires soon Kn Portal

National Customer Solutions Expert

  • Sales

Job description

You will be part of our Customer Solutions team, adding your expertise + leadership skills to the delivery of customer + operational excellence.

Your Role

Your primary objective will be to consult, deliver + support the adoption of digital solutions Sea, Air + Road Logistics customers. You will do this by working with a variety of internal + external stakeholders while focusing on following key objectives.

Your Responsibilities

  • To provide consultations on digital solutions for customers.
  • To plan, prepare + conduct training sessions for sales colleagues on our digital solutions.
  • To implement customer projects in accordance with our Global Customer Implementation Methodology
    (GCIM) + + aligned with customer solutions role.
  • To drive the adoption of digital solutions internally + externally for business retention + growth.
  • To collaborate with internal operational teams in championing the adoption of digital solutions.
  • To support the improvement + development of digital solutions through active engagement in user testing
    + customer demand identification.

Your Skills and Experiences

  • Your strong communication, project management skills
    + knowledge of the digital solutions landscape, along
    with your drive to deliver results, customer +
    stakeholder relationships will be the key to your success.
  • You will be successful in this role because of your
    knowledge across our operations, products + services
    because you possess the key attributes we are looking

Make every future a success.
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