Offers “Kn Portal”

Expires soon Kn Portal

Forwarder- Road Logistics

  • Sogn Hagekoloni (Oslo)
  • Sales

Job description

Join the world’s leading logistics provider in a commercial and operational role as Operator for road logistics in Kuehne + Nagel Norway.

Your Role

In this role, you will act as a key adviser and negotiator between clients and sub-contractors of Kuehne + Nagel Norway. As Road Logistics Operator, you will offer and coordinate freight forwarding solutions in a timely and efficient manner to our customers, whilst ensuring accuracy and quality of your work. Reporting to the Road Groupage Department Manager, the scope of the position is to deliver operational excellence to our clients and ensure day-to-day operations are performed in accordance with both national and international regulations and industry standards.

Your Responsibilities

·  Day-to-day freight forwarding operations in road logistics
·  Act as a trusted adviser on logistics and forwarding solutions for clients in their respective industries
·  Scheduling deliveries and collections via third party transport providers 
·  Liaise with overseas partners to ensure that the department is proactive in providing high quality service end-to-end
·  Foster and develop good relations with both existing and potential customers to ensure retention and growth
·  Follow and maintain SOP’s for clients and operations
·  Dealing with all customer queries over the phone and e-mail 
·  Pro-actively provide information and communication flow to clients according to plan  

Your Skills and Experiences

·  Willingness to learn about operational processes within freight forwarding and road logistics 
·  Commitment to delivering high levels of quality and customer service
·  Service-minded and customer oriented
·  Strong communication and interpersonal skills are necessary in order to communicate effectively with both customers and internal personnel
·  The ability to work on your own initiative as well as being a team player
·  Accuracy and efficiency in work 
·  Flexibility and team spirit to support colleagues and achieve as a department
·  Fluency in oral and written Norwegian and English 

Good Reasons to Join

You will join a global and market-leading logistics provider, where you will have the opportunity to impact the day-to-day freight forwarding operations by optimising and delivering best-in-class customer service and logistics solutions to our customers in Kuehne + Nagel Norway. At Kuehne + Nagel, we offer the opportunity for professional and personal development, where you get to grow your expertise, shape processes and deliver innovative solutions.","industry":"Logistics

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