Field Services Engineer

Job description

Job Title: Field Services Engineer
Location: Wakefield
GB07764


The primary function of this role is to manage and support all IT Services and infrastructures across multiple sites in a diverse geographical location.

Your Tasks and Responsibilities

·  Provide technical support and guidance on all supported systems.

·  Ensure that systems availability is maintained in accordance with established service levels.

·  Play an active role in supporting team members and colleagues.

·  Engage in full with all of the ITIL Service Improvement Processes and procedures ongoing in the region.

·  Liaise with Technical Project Teams with a view to ensuring that systems are deployed and implemented on time and in accordance with requirements.

·  Assist with the integration, migration and merging of disparate systems.

·  Liaise with hardware/software vendors with a view to resolving third-party systems issues.

Your Skills and Experience

·  Strong communication skills at all levels.

·  Ability to troubleshoot and resolve all IT issues.

·  Ability to be discreet with sensitive information.

·  Accuracy and attention to detail is paramount.

·  Ability to work with minimum supervision.

·  Team player willing to cooperate on all issues.

·  Ability to state one's case and articulate viewpoints.

·  Ability to seek ways to improve and add value.

With more than 74,000 employees at 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based supply chain management.

Learn more >>
kncareers.com

Desired profile

Job Title: Field Services Engineer
Location: Wakefield
GB07764


The primary function of this role is to manage and support all IT Services and infrastructures across multiple sites in a diverse geographical location.

Your Tasks and Responsibilities

·  Provide technical support and guidance on all supported systems.

·  Ensure that systems availability is maintained in accordance with established service levels.

·  Play an active role in supporting team members and colleagues.

·  Engage in full with all of the ITIL Service Improvement Processes and procedures ongoing in the region.

·  Liaise with Technical Project Teams with a view to ensuring that systems are deployed and implemented on time and in accordance with requirements.

·  Assist with the integration, migration and merging of disparate systems.

·  Liaise with hardware/software vendors with a view to resolving third-party systems issues.

Your Skills and Experience

·  Strong communication skills at all levels.

·  Ability to troubleshoot and resolve all IT issues.

·  Ability to be discreet with sensitive information.

·  Accuracy and attention to detail is paramount.

·  Ability to work with minimum supervision.

·  Team player willing to cooperate on all issues.

·  Ability to state one's case and articulate viewpoints.

·  Ability to seek ways to improve and add value.

With more than 74,000 employees at 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based supply chain management.

Learn more >>
kncareers.com