Offers “Kn Portal”

Expires soon Kn Portal

Customs Administrator

  • London, UNITED KINGDOM
  • HR / Training

Job description

It’s an exciting time to work in logistics and our International Forwarding team here at Kuehne+Nagel are focussed on keeping our customers goods moving. If you are motivated to deliver customer excellence, have superb communication and planning skills and are looking to work in a fast paced and dynamic environment, then Kuehne+Nagel’s growing team in London will be the place for you. We are looking for people to work across a range of shift patterns. We can offer these roles on both an office based and a flexible home / office working basis, during the current restrictions flexible workers will be required to attend site initially for training purposes and essential meetings only.

Your Role

Reporting directly to the Customs Supervisor, your role as a Customs Administrator will be to support all administrative activities within the customs department, playing a crucial role in collaborating with and enabling the servicing of both internal and external customers. In customs, our ultimate aim is to provide an excellent customer experience.

Your Responsibilities

·  Run all activities associated with processing customs documentation to include reviewing documentation received for accuracy and completeness.
·  Process all data entry requirements ensuring that they are completed correctly and on time.
·  Ensure compliance with company procedures and HM Revenue & Customs.
·  Working on internal bespoke computer systems as well as Microsoft Office.
·  Resolution of customer queries and issues via email, telephone and video conferencing.
·  General Administration Duties as and when required.

Your Skills and Experiences

·  Ideally, you will have customs experience and / or experience of working in a forwarding or logistics environment. If your customs experience relates to procedures for European road logistics, that would be ideal.
·  A focus on customer excellence.
·  Ability to learn quickly and retain information. 
·  Strong planning, organisational and administrative skills; you’ll also have great attention to detail and will pride yourself on high quality standards.
·  A true team player who is adaptable, solutions focussed and also able to work on your own initiative.
·  Strong customer service orientation and able to communicate clearly and effectively with an ability to build professional relationships with both internal and external stakeholders.
·  Able to work at pace, to deadlines and able to prioritise your own workload effectively.
·  Comprehensive knowledge of MS Office, specifically Excel.

Good Reasons to Join

In return for your commitment, we are offering a fantastic opportunity within a growing team where you can use your excellent customer service and business administration skills. We are offering a competitive salary, a contributory pension plan and life assurance and our Route 2 Rewards scheme offers discounts and savings on a wide range of high street and internet goods and services.","industry":"Logistics","datePosted":"2020-09-30T00:00:00.000Z

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