Customer Service Coordinator (Hong Kong, Kwai Chung)

Job description

Customer Service Coordinator (Hong Kong, Kwai Chung)

Hong Kong

Job description

Start or continue your international career with this excellent opportunity to join the world's leading forwarding and logistics organization and be part of our ongoing success story.

You are responsible to handle daily airfreight export shipments and provide the best logistics solutions to fulfill clients' requirements. Also, you have to make sure customer standard operating procedures (SOP) and key performance indicators (KPI) are met at all times.

We are looking for highly motivated individual who has good communication skill.

Your tasks and responsibilities

·  Handle airfreight shipments as per SOP and KPI
·  Responsible for booking entry and order processing
·  Coordinate with operations and sales teams on shipments and rates respectively
·  Maintain effective communication with customers and overseas station to achieve service excellence
·  Handle general inquiries from customers and prepare customer reports

Your skills and experience

To be considered, you should have a good understanding of freight forwarding knowledge. You have good problem solving and communication skills with customer-focused mindset.

Good reasons to join

We offer opportunities where you can grow your expertise, shape processes and deliver innovative solutions. We are continuously growing our local and global network and our product portfolio creating career opportunities in different fields of work worldwide. We deliver high quality solutions to our customers and are proud to be a leader in the logistics industry.

Contact

Yan Yeung – Local HR Consultant
Kuehne & Nagel Limited
Tel : 852-2823-7688

Personal data provided by job applicants will be used for recruitment purpose only.

About Kuehne + Nagel

With over 79,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based integrated logistics solutions. Further information can be found at www.kuehne-nagel.com

Learn more >>

kncareers.com

Reference Number: req43525

Desired profile

Customer Service Coordinator (Hong Kong, Kwai Chung)

Hong Kong

Job description

Start or continue your international career with this excellent opportunity to join the world's leading forwarding and logistics organization and be part of our ongoing success story.

You are responsible to handle daily airfreight export shipments and provide the best logistics solutions to fulfill clients' requirements. Also, you have to make sure customer standard operating procedures (SOP) and key performance indicators (KPI) are met at all times.

We are looking for highly motivated individual who has good communication skill.

Your tasks and responsibilities

·  Handle airfreight shipments as per SOP and KPI
·  Responsible for booking entry and order processing
·  Coordinate with operations and sales teams on shipments and rates respectively
·  Maintain effective communication with customers and overseas station to achieve service excellence
·  Handle general inquiries from customers and prepare customer reports



To be considered, you should have a good understanding of freight forwarding knowledge. You have good problem solving and communication skills with customer-focused mindset.

Good reasons to join

We offer opportunities where you can grow your expertise, shape processes and deliver innovative solutions. We are continuously growing our local and global network and our product portfolio creating career opportunities in different fields of work worldwide. We deliver high quality solutions to our customers and are proud to be a leader in the logistics industry.

Contact

Yan Yeung – Local HR Consultant
Kuehne & Nagel Limited
Tel : 852-2823-7688

Personal data provided by job applicants will be used for recruitment purpose only.

About Kuehne + Nagel

With over 79,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based integrated logistics solutions. Further information can be found at www.kuehne-nagel.com

Learn more >>

kncareers.com

Reference Number: req43525