Offers “Kn Portal”

Expires soon Kn Portal

Customer Care Specialist, Airfreight Apprentice

  • Apprenticeship
  • Manchester (Greater Manchester)
  • Administration

Job description

How does your smart phone get to the UK? The answer is through the work of an International Freight Forwarder! As a Customer Care Specialist Apprentice you will earn as you learn, combining practical on-the-job training with study towards both a Level 3 International Freight Forwarding Apprenticeship and an Intermediate BTEC Award.

Your Role

This apprenticeship was created to teach you how to transport goods from one place to another but it is also a sure-fire way to transport yourself into a successful career! This role will give you the opportunity to build relationships with customers as well as learn the airfreight industry, you will spend 6 months in three different areas of the business to ensure you gain a full understanding of the airfreight divisions and help you decide where your preferences lie.

Your Responsibilities

·  Build close, strong relationships with all our customers, KN offices,

·  overseas agents and service providers.

·  Manage and be responsible for your own operational accounts.

·  Actively plan and co-ordinate your working day taking ownership of the business you manage.

·  Assist and advise customers of arrival, clearances and deliveries of their goods.

·  Be pro-active in your response to service issues.

·  Maximise profits for the department by obtaining optimal buying rates and keeping operational errors to a minimum.

Your Skills and Experiences

·  Five GCSEs including Maths and English at grade 4 or above.

·  Ability to work on you own initiative and as part of a team

·  Excellent communication skills

·  Punctuality

·  Commercially minded

·  Positive attitude

·  Be driven to achieve personal success

·  Willingness to learn



Good Reasons to Join

If you would like to become a valued member of our team then we will also make sure that you’re rewarded for your commitment and expertise. We are offering a competitive salary with discretionary bonus and 25 days holiday plus bank holidays, life assurance and private health insurance. You will also have the opportunity to join the contributory Kuehne+Nagel pension plan and benefit from our Route 2 Rewards scheme which offers discounts and savings on a wide range of high street or internet goods and services.

Make every future a success.
  • Job directory
  • Business directory