Offers “Kn Portal”

38 days agoKn Portal

CL Info System Super User

  • Plainfield (Waushara)
  • IT development

Job description

Our Plainfield location is looking for a systems super user.

Your Role

Your focus will be on ensuring operational delivery through facilitating our entire systems landscape including internal + external facing applications. Through data analysis + other methodologies, you will ensure the optimal utilization of systems to achieve excellent data quality + efficiency.

Your Responsibilities

•    To ensure system excellence through high adherence to designed processes + proper utilization through system reports or process audits in collaboration with the process excellence function
•    To implement + support usage of the entire system landscape through efficient + optimal system configuration achieving operational excellence & compliance with KPIs
•    To ensure high levels of data quality via analysis, review + action planning together with stakeholders.
•    To coordinate systems testing with operations + documents results as per regional standards
•    To identify recurring issues, provide systematic solutions + provide support in facilitating user trainings
•    To monitor internal support queues ensuring timely responses to all requests.

Your Skills and Experiences

•    Bachelor's Degree in any field (preferred)
•    Experience in Contract Logistics Industry, with systems + technical expertise is an advantage
•    Good analytical and communication skills
•    Customer and process-oriented
•    Possess the drive to find opportunities for process improvements
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