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Ciel Super User

  • Wellingborough (Northamptonshire)
  • Logistics

Job description




Job Title: Ciel Super User
Location: Wellingborough
GB08401


What we're looking for

We are looking for an Operational Ciel Super user to support the Quick Start department to provide support in all the Ciel system.

What you'll do:

· 
Developing and maintaining process documentation

· 
Completion of all User Acceptance Testing for the implementation and on-going development of the Ciel-FW WMS. Ensure issue logging process is adhered to through to issue resolution

· 
Undertake system training as identified in departmental training plan. Provide technical support, advice and coaching to operatives and Team Leaders as required. Undertake special projects; provide statistics and reports as required

· 
Undertake any other duties that may be assigned. Operational system query and resolution

· 
Identify areas of development and opportunities for improvement within the system. Control and manage reporting tools e.g. Business objects

· 
Responsible for iBroker and the conversion tables and for all system stock management (BoM matrix etc.)

· 
Recommend technical best practice and provide advice on efficient working practices. Action customer requests as agreed with the line manager

· 
Make recommendations for system or operational improvement. Coordinate and support system updates. Prepare and circulate weekly updates on system performance and Inbound/Outbound activity

· 
Attend operational meetings as required including daily operations and weekly contract. Attend project meetings and organise personal actions as required

What you'll bring:

· 
Strong PC skills including Microsoft Office applications

· 
Detailed knowledge of Ciel-FW system (Essential)

· 
Ability to interpret data

· 
Experience of working within an FMCG and parcel environment; Health & Safety legislation

· 
Excellent written and verbal communication skills – at all levels

· 
Customer orientated, effective problem solver, organised and pro-active

· 
Considers and validates facts before making decisions

· 
Good attention to detail and a methodical thinker

What you'll get:

If you would like to become a valued member of our team then we will also make sure that you're rewarded for your commitment and expertise. What we will provide includes:

· 
Competitive salary

· 
Kuehne + Nagel Pension Plan.

· 
Route 2 Rewards.

Contact

Any questions? Contact us directly at:



Why not find out more about Kuehne + Nagel, visit us at www.kuehne-nagel.com

With more than 76,000 employees at 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based supply chain management.

Learn more >>
kncareers.com

Desired profile




Job Title: Ciel Super User
Location: Wellingborough
GB08401


What we're looking for

We are looking for an Operational Ciel Super user to support the Quick Start department to provide support in all the Ciel system.

What you'll do:

· 
Developing and maintaining process documentation

· 
Completion of all User Acceptance Testing for the implementation and on-going development of the Ciel-FW WMS. Ensure issue logging process is adhered to through to issue resolution

· 
Undertake system training as identified in departmental training plan. Provide technical support, advice and coaching to operatives and Team Leaders as required. Undertake special projects; provide statistics and reports as required

· 
Undertake any other duties that may be assigned. Operational system query and resolution

· 
Identify areas of development and opportunities for improvement within the system. Control and manage reporting tools e.g. Business objects

· 
Responsible for iBroker and the conversion tables and for all system stock management (BoM matrix etc.)

· 
Recommend technical best practice and provide advice on efficient working practices. Action customer requests as agreed with the line manager

· 
Make recommendations for system or operational improvement. Coordinate and support system updates. Prepare and circulate weekly updates on system performance and Inbound/Outbound activity

· 
Attend operational meetings as required including daily operations and weekly contract. Attend project meetings and organise personal actions as required

What you'll bring:

· 
Strong PC skills including Microsoft Office applications

· 
Detailed knowledge of Ciel-FW system (Essential)

· 
Ability to interpret data

· 
Experience of working within an FMCG and parcel environment; Health & Safety legislation

· 
Excellent written and verbal communication skills – at all levels

· 
Customer orientated, effective problem solver, organised and pro-active

· 
Considers and validates facts before making decisions

· 
Good attention to detail and a methodical thinker

What you'll get:

If you would like to become a valued member of our team then we will also make sure that you're rewarded for your commitment and expertise. What we will provide includes:

· 
Competitive salary

· 
Kuehne + Nagel Pension Plan.

· 
Route 2 Rewards.

Contact

Any questions? Contact us directly at:



Why not find out more about Kuehne + Nagel, visit us at www.kuehne-nagel.com

With more than 76,000 employees at 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based supply chain management.

Learn more >>
kncareers.com

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