Offers “Kn Portal”

18 days agoKn Portal

Air Logistics Revenue Care Apprentice

  • Apprenticeship
  • Birmingham (West Midlands Combined Authority)
  • Teaching

Job description

Our Revenue Care Centre (RCC) team delivers financial excellence; looking after our customers’ billing and financial systems. We’re looking for an organised and proactive Apprentice to join the team, where you will study for your Business Admin Level 3 qualification alongside learning the ropes at the RCC.

Your Role

The Revenue Care Specialist will be part of a team within the Revenue Care Centre (RCC) responsible for overseeing the correct and appropriate revenue and cost input activities associated with our customers transactions. Most specifically, the RCC Specialist will be responsible for executing pre-invoice file audits to ensure proper cost entry and invoice entry fields are completed, and as a subsequent activity will generate invoice documentation to our customers.

Your Responsibilities

  • Work with colleagues in the Operational Care Centres and Customer Care Locations to manage costs
  • Compile monthly KPI reports
  • Ensure accurate and timely billing for all customers
  • Recognise and address system related issues
  • Recognise and escalate operational issues
  • Handle queries from colleagues and suppliers
  • Support new customer implementations with systems setup
  • Manage related cost entry and revenue entry tasks through Business Process Automation (BPA)

Your Skills and Experiences

  • Right to work in the UK
  • Five GCSEs at grades 3 – 9 / A*-D (including Maths & English)
  • Strong organisational skills and IT skills
  • Self-disciplined, proactive and motivated
  • Able to work at a fast pace, with efficiency and accuracy
  • A willingness to learn, a positive attitude and drive to succeed

Good Reasons to Join

You’ll be joining an amazing group of apprentices and can look forward to a competitive starting salary, attractive benefits, and an Apprentice NUS discount card. We will support you to achieve your Business Admin Level 3 qualification, which will give you a brilliant grounding in everything from communication to systems.","industry":"Logistics

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