Air Export Gateway Agent
Chicago (Cook) HR / Training
Job description
Air Export Gateway Agent | Chicago, IL USA | req45858
Ensure timely processing and delivery to the airport; constant communication with the warehouse team and truck dispatch during the consolidation process
YOUR ROLE
Ensure timely processing and delivery to the airport; constant communication with the warehouse team and truck dispatch during the consolidation process
YOUR RESPONSIBILITIES
- Provide excellent customer service and on-going commitment to quality and data integrity
- Prepare, handle and process documentation needed for air export consolidations
- Interact and collaborate closely with the air export departments in the region
- Arrange bookings with carriers; optimize cargo consolidations
- Ensure timely processing and delivery to the airport; constant communication with the warehouse team and truck dispatch during the consolidation process
- Track & trace shipments; monitor vendor performance; address and resolve service irregularities
- Contribute to maintaining strong relationships with vendors and internal customers
- Maintain compliance standards at all times, including internal policies and procedures, external government regulations and customer requirements
- Meet key performance indicators (KPIs) to support department, branch, product and company goals
- Responsible for daily updating and monitoring of reporting tools
- Understand department process flow, constantly looking for areas of improved efficiency
- Support pricing team on rate quotes
- Perform other duties as assigned
YOUR SKILLS AND EXPERIENCES
- Excellent communication skills (verbal and written); communicates clearly and concisely to obtain positive results
- Effective interpersonal skills, including proven abilities to listen, comprehend.
- Pro-active; strong planning and organizational skills
- Ability to be profit conscious
- Ability to work independently as well as part of a team
- Ability to establish priorities and accomplish multiple tasks
- Ability to work with demanding deadlines
- Must be detail oriented, thorough and accurate and have the ability to efficiently solve problems; proven analytical skills
- Proficient computer skills (solid data entry with high accuracy rate, email, internet, excel, word, etc.)
- Solid knowledge of export procedures/documentation is a plus
- Good knowledge of international geography including countries, major cities
GOOD REASON TO JOIN
We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment.
ABOUT KUEHNE + NAGEL
With over 82,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies.
CONTACT
US Talent Acquisition
Kuehne + Nagel Inc. is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, color, creed, religion, sexual orientation, sex, age, national origin, gender, gender identity, genetic information, uniform service, protected veteran status or disability, or any characteristic protected by federal, state, or local law with respect to employment opportunities.
Desired profile
Air Export Gateway Agent | Chicago, IL USA | req45858
Ensure timely processing and delivery to the airport; constant communication with the warehouse team and truck dispatch during the consolidation process
YOUR ROLE
Ensure timely processing and delivery to the airport; constant communication with the warehouse team and truck dispatch during the consolidation process
YOUR RESPONSIBILITIES
- Provide excellent customer service and on-going commitment to quality and data integrity
- Prepare, handle and process documentation needed for air export consolidations
- Interact and collaborate closely with the air export departments in the region
- Arrange bookings with carriers; optimize cargo consolidations
- Ensure timely processing and delivery to the airport; constant communication with the warehouse team and truck dispatch during the consolidation process
- Track & trace shipments; monitor vendor performance; address and resolve service irregularities
- Contribute to maintaining strong relationships with vendors and internal customers
- Maintain compliance standards at all times, including internal policies and procedures, external government regulations and customer requirements
- Meet key performance indicators (KPIs) to support department, branch, product and company goals
- Responsible for daily updating and monitoring of reporting tools
- Understand department process flow, constantly looking for areas of improved efficiency
- Support pricing team on rate quotes
- Perform other duties as assigned
YOUR SKILLS AND EXPERIENCES
- Excellent communication skills (verbal and written); communicates clearly and concisely to obtain positive results
- Effective interpersonal skills, including proven abilities to listen, comprehend.
- Pro-active; strong planning and organizational skills
- Ability to be profit conscious
- Ability to work independently as well as part of a team
- Ability to establish priorities and accomplish multiple tasks
- Ability to work with demanding deadlines
- Must be detail oriented, thorough and accurate and have the ability to efficiently solve problems; proven analytical skills
- Proficient computer skills (solid data entry with high accuracy rate, email, internet, excel, word, etc.)
- Solid knowledge of export procedures/documentation is a plus
- Good knowledge of international geography including countries, major cities
GOOD REASON TO JOIN
We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment.
ABOUT KUEHNE + NAGEL
With over 82,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies.
CONTACT
US Talent Acquisition
Kuehne + Nagel Inc. is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, color, creed, religion, sexual orientation, sex, age, national origin, gender, gender identity, genetic information, uniform service, protected veteran status or disability, or any characteristic protected by federal, state, or local law with respect to employment opportunities.