Sales Associate- Harrods Men's Ready to Wear

Job description

MISSION

Contribute to the store sales, by providing a remarkable service to all internal and external clients, supporting the management team and representing the Company brand and image.

MAIN RESPONSIBILITIES

- Welcome and advise local and international customers in order to develop sales
- Give tailor-made advice, answering customers' expectations and requests
- Actively develop new clients and consistently strengthen existing client relationships. Create the client book and update customer database consequently.
- Present Saint Laurent universe, by giving details on collections
- Consistently provide the highest level of professionalism in all behaviors including communication and teamwork
- Maintain a high level of product, market and fashion trends knowledge
- Maintain organization, grooming and appearance of all areas respecting the Visual Merchandising Standards
- Contribute to back of house operations like stock control and inventories
- Prepare and organize deliveries and shipments to customers
- Manage after-sales service and follow-up
- Adhere to all Company Policies & and follow all Company Operational Procedures

Desired profile

PROFILE

- Willingness to invest in an innovative project
- A relevant experience in sales
- Mandatory fluency in English. Russian language would be an asset
- Product sensitivity and a strong market and fashion trends knowledge, a good general culture level
- Excellent interpersonal skills, good listening ability
- Sense of service
- Adaptability
- Availability, reactivity
- Open-minded and/or creativity driven