Offers “Jll”

Expires soon Jll

Floor Ambassador

  • HONG KONG (SAR)
  • Marketing

Job description



What this job involves:

Keeping the front desk under control

The concierge counter is your realm. To be successful in this role, you should provide top-notch concierge services to residents, tenants and guests. You will sit on top of their needs, as well as all incoming and outgoing calls. You’ll also be expected to come to grips with problems in a professional manner and hand over the faults or issues to the right personnel. You will also pay visits to residents or tenants and attend to their concerns regularly.

Yielding can-do results

You will be the go-to person for all facilities bookings, so you’ll need to be a pro in using the visitor management system to register all tenants and guests. You will be required to keep track of all updates and feedback into the OMS [JBS1]   until a particular case is closed. You will also assist the management team on the day-to-day operations.

Sound like you? To apply you need to be:

Experienced

You should have a minimum “O” level certificate with experience in a related field. If you have previously worked in global airline companies or leading hotels, that’ll definitely work to your advantage. Even more so, it will be great if you have experience in hotel concierge services.

Passionate about customers

Is customer service second nature to you? Are you a team player who’s eager keen to learn and flexible with shifting hours? To be outstanding in this role, you should also be positive-thinking, full of pep, and always on the go. You should also have superb communication skills so you can hit it off with the people you’ll be in contact with on a daily basis.

In the know about technology

If you are IT-savvy and have basic knowledge of Microsoft Office and the Internet, then you’re definitely a match to this role!

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here .

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at Accommodation.Reques@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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