Product Manager II - Commercial Card Process Design and Execution - Elgin/Chicago, IL

Job description

This position is within the Commercial Card Product team supporting the delivery of enhanced tools and processes to service the Commercial Card Clients. The ideal candidate will demonstrate proven experience and skills necessary to lead projects on behalf of the Product team in a fast paced environment spanning Commercial Card functions as well as IT. This individual will serve as the project lead in projects or tracks of work throughout various phases which may include coordination of business analysis and requirements definition, business and resource prioritization, design, development, implementation and testing. The candidate ensures projects are completed on time with the proper level of controls while meeting all key business objectives.

To be successful this individual will build and leverage partnerships across business groups and follow best practices for project delivery. They must be able to resolve conflicts while escalating and/or proactively identifying solutions and solving problems early in the project process. This individual must be able to establish project management tools for the assigned projects (including project plans, issue logs, risk and watch items) while also ensuring priorities and deadlines are achieved and communicated effectively with various levels of stakeholders and management. This role requires a strong ability to convey project information in concise fashion with a strong emphasis on PowerPoint communication.

Desired profile

Required Skills

- 3+ years proven experience in leading projects (PMP certification a plus)

- 3+ years proven experience in process design and reengineering

- Understanding of the development life cycle including design, planning, development, testing, implementation

- Strong knowledge of standard project delivery framework

- Strong skills in Microsoft Viso and PowerPoint applications

- Strong overall written and verbal communication skills

- Experience driving results in a matrix management environment

- Ability to be flexible, follow tight deadlines, organize and prioritize work for self and others

- BA/BS degree

Preferred Skills

-Technical project experience

-Commercial Card experience

-Experience with Agile project methodology

-Experience with Customer service procedures and associated metrics

-UAT experience