Corporate-GBDS-Equipment Operator-404

Job description

Global Business & Document Services - Operator (406, Clerical)
Business Overview
Global Business & Document Services (GBDS) is the corporation's primary print production and distribution unit
for JPMorgan Chase EMEA and APAC. GBDS supports internal lines of business such as Retail, Global Wealth
Management, Corporate Investment Bank, Retirement Plan Services and Treasury Services. GBDS produces a
wide variety of products including postcards, letters, statements, and marketing material.
The primary functions for GBDS EMEA include, but are not limited to, the following:
· You will be responsible for the delivery of production in GBDS’ document services centres
· Reprographics Services – Print on Demand for onsite clients, completion of print requests, completion of
finished documents
· Mail Services – Inbound and outbound mail collection and deliveries, couriers, high volume mailing
processing, general mail sorting, collecting items from loading bay, openers, mail look ups, one off deliveries,
outgoing special mail items, franking outgoing mail, general courier sweep of offices
· Imaging and Archiving services – Scanning, indexing and digital archiving of client documentation
· You will support the Production Supervisor in the development, reporting and maintaining of client SLA’s
within the agreed targets
· You will support the team leader in providing up to date stock orders and inventory
· You will support the Production Supervisor in the adherence and completion of Standard Operating
Procedures
· You will ensure that all working areas are clean and presentable at all times
Some key responsibilities:
· Ability to meet and maintain Quality and Productivity standards
· Ability to adapt to a change in the work environment, included, but not limited to: daily directives from
leadership, changes to standard operating procedures, and new technology
· Ability to maintain daily positive internal and external interactions, building upon team-driven success
· To cross train where required on supporting functions and share knowledge and expertise with supporting
teams
· Excellent time management and organizational skills with the ability to multi-task
· Strong verbal and written communication skills for interaction with various areas of the firm and levels of
management along with solid PC skills
· Control-oriented and have a keen eye for detail
· Strong team player with the ability to work in a diverse and global team environment
Key areas of operations:
· Print Operations
· Mailroom Operations
· Quality Assurance
Knowledge skills and experience required
· An organized and efficient approach with self-motivation and proven ability to learn
· Minimum GCSE qualifications would be preferable
· Good PC skills.

About J.P. Morgan Chase & Co:

 
J.P. Morgan serves one of the largest client franchises in the world. Our clients include corporations, institutional investors, hedge funds, governments and affluent individuals in more than 100 countries. J.P. Morgan is part of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.1 trillion.  The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity. A component of the Dow Jones Industrial Average, JPMorgan Chase serves millions of clients and consumers under its JPMorgan and Chase, and WaMu brands.
 
J.P. Morgan offers an exceptional benefits program and a highly competitive compensation package. J.P. Morgan is an Equal Opportunity Employer