CIB Operations – Wholesale Client On-boarding - Strategic Projects Business Analyst – Associate - Bournemouth

Job description

CDD Business Analyst Role
J.P. Morgan is a leading global financial services firm, established over 200 years ago:
·  We are the leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management.
·  We have assets of $2.5 trillion and operations worldwide
·  We operate in more than 100 markets.
·  We have more than 243,000 employees globally
Our wholesale businesses include J.P. Morgan’s Asset Management, Commercial Banking and the Corporate & Investment Bank which provide products and services to corporations, governments, municipalities, non-profits, institutions, financial intermediaries and high-net worth individuals and families.Our corporate functions support the entire organization and include the following functions: Accounting, Audit, Finance, Human Resources, Operations, and Technology.

Wholesale Client Onboarding (WCOB) is a global initiative in JP Morgan that spans the Corporate Investment Bank and Commercial Bank. Our objective is to implement a standardized and consistent client onboarding service across the wholesale bank in order to deliver world class client experience. The role of Business Analyst has been created to support the strategic work streams responsible for delivering new client onboarding technology and infrastructure, reporting into the Product Owner/Lead Business Analyst.

As a Business Analyst, you will be expected to write functional and business-level requirements to support the delivery of a new Local Due Diligence (LDD platform). The LDD platform is a global platform that will manage the timely and digitized collection of client requirements in line with the local regulatory jurisdictions that J.P. Morgan operate in across APAC, EMEA and the Americas

This role will include:
·  Detailed analysis and documentation of both functional and non-functional business needs to create business requirements
·  Process modelling: Analyze current business process to understand the business needs and to determine how to best fulfil those needs via system and process
·  Liaise with the Compliance, Policy Interpretation, KYC Operations, Front Offices Sales, Risk and Privacy teams to ensure alignment and understanding of local KYC Standards. This includes running workshops to elicit their requirements
·  Work closely with Technology partners to ensure requirements are built as expected
·  Timely escalation and resolution of issues
·  Preparation of wire frames to represent current and to-be UI
·  Conducting gap analysis between current and to-be requirements
·  Preparation of process flows that demonstrate alignment of system functionality to the operational process
·  Ongoing review and analysis of AML/KYC Standards and Policies
·  Analyzing impact of policy changes on existing functionality/future deliverables
·  Perform demonstrations of the CDD and LDD system
Essential/Beneficial
·  Knowledge of KYC and Local Due Diligence compliance framework
·  Process modelling: Analyze current business process (as-is) to understand the business needs and to determine how to best fulfil those needs via system and process (to-be)
·  Strong knowledge of Client On-Boarding process/lifecycle and experience of such projects within a top tier Financial Institution
·  Repeated and demonstrable experience in defining business requirements with the focus being on meeting business needs from an operational perspective rather than technical
·  Knowledge of flow charting and MS Office tools
·  Experience of working on projects which deliver business applications to operations teams including rolling out improvements to existing processes
·  Experience on global / multi-site projects including facilitation of workshops with remote participants and rationalization of regional requirements
·  Experience working with Agile SDLC and capturing user requirements in User Stories in tools like JIRA is highly desirable

Soft Skills
·  Have an open attitude towards sharing ideas and knowledge
·  A proactive approach to problem solving, taking ownership of issues and having the determination to follow things through
·  Excellent listening, written and verbal communication skills, including facilitation, presentation and production of documentation appropriate to an audience
·  The ability to shift perspective from high level 'Big Picture' to low-level detail
·  Good prioritization and time management
·  The ability to present and absorb complex ideas quickly and accurately
·  The ability to provide solutions to a tight deadline
·  The ability to work within a large, distributed team
·  The ability to work independently as well as part of a team
·  A self-confident and authoritative manner