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CIB Operations - Bank Network - Business Analyst - Associate - London/Bournemouth

  • City of London (Greater London)
  • Développement informatique

Description de l'offre

CIB CAO – Global Market Infrastructures – Business Analyst for Technology Program

Level: Associate (602)

Location: London/Bournemouth


Department Description


J.P. Morgan’s Global Market Infrastructures (GMI) is a global function within the Chief Administration Office, CIB, responsible for managing the Firm’s network of critical third party providers to meet the Firm’s requirements for cash and securities services for its proprietary and client activities. These critical providers include Financial Market Infrastructures (Payment Systems, Central Counterparties, Securities Depositories and Cheque Clearing Systems) and Agent Banks (cash correspondent banks, partner banks and securities sub-custodians and clearing banks).


GMI leverage the standards of the Firm’s Third Party Oversight (TPO) program to select, maintain and exit Financial Market Infrastructures (FMIs) and Agent Banks in scope, thereby meeting the Firm’s regulatory requirement to manage critical third parties as well as the Firm’s standards and client expectations. In doing so, GMI support and work closely with all the Lines of Business (LOBs) across the Firm.


A new initiative within GMI in 2018 involves improving the management of the CCP infrastructure within the GMI team.

Within GMI, the Practice Development team is responsible for the following key activities:

Management of GMI Service Catalogue

Establish and maintain scope of services

Optimize and standardize processes in support of services

Partner with LOBs to support new client requirements and relationships

Project Management

Oversight and prioritization of GMI projects

Project manage new initiatives within Practice Development

Partner with IT and other functions to develop GMI business requirements for enhanced technology platforms within JPM and/or the financial services industry

Impact Analysis

Review LOB’s new business initiative and initiative proposals to assess impact on GMI and provide GMI approval



The successful candidate will join the Practice Development technology aligned team who are focused on building a technology capability to support the core GMI teams and their partners. Examples of the functions to be built out include:

Inventory and Profile Management

Oversight of the GMI network

Contact Management

Performance Management

Metrics and Reporting

Market Intelligence

GMI are building out their first technology solution and are partnering around multiple internal technology and innovation teams to deliver a best in class solution. The chosen BA will be responsible for defining the user stories to support the various users of the platform, from both within GMI and their business partners.


Key Responsibilities

Manage GMI, business and functional partner stakeholders globally

Capturing and documenting user stories for all user needs

Partnering with User Experience Designers on how best to fulfil the requirements

Business Process Design where required to capture the impact of technology on current processes

Measure, mitigate, monitor and report risk

Identify opportunities to improve existing processes, reporting and management

Manage required governance meetings and scorecard reporting

Key Skills & Qualifications
·  Business analysis skills and proven delivery record
·  Agile methodology experience
·  Experience and a strong working knowledge of various aspects of International Banking and Financing Operations
·  Evidence of experience establishing and managing to project plans and key milestone dates to completion of initiatives
·  Evidence of strong analytical skills, problem solving & process re-engineering skills; able to see issues at both a high-level and in detail
·  Excellent communication and interpersonal skills, ability to develop strong working relationships across all levels of the organisation
·  In depth understanding of controls / measurement frameworks, SLA’s and KPI’s
·  Compliance, Legal, Regulatory and Controls experience
·  Ability to multi-task and work under pressure and with minimal guidance on day-to-day tasks


About J.P. Morgan’s Corporate & Investment Bank:

J.P. Morgan’s Corporate & Investment Bank is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.  Further information about J.P. Morgan is available at www.jpmorgan.com .

JPMorgan Chase & Co. offers an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer.