CAO & Technology Training - Veteran Training Program Coordinator

Job description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity.

JPMorgan Chase established the Office of Military and Veterans Affairs (MVA) in 2011 because it recognizes the tremendous sacrifices our military members and their families have made on our behalf and believe we must contribute to supporting Veterans, Service members and their families through employment and small business initiatives.

The Veterans Training Program Manager dual reports to Veterans Sr. Training Program Management Lead and Shared Service Training Operations lead . The primary responsibility of this position to support the coordination and implementation of Veterans training and development programs and solutions .

Core Responsibilities:
· Partner closely with the Program Managers to support the successful implementation of training programs
· Responsible for key logistics, such as venue coordination, updating online learning management system, deploying training communications.
· Support the vendor management process , including the creation of Purchase orders, and invoice/payment processing.
· Corresponds with participants regarding enrollment and program logistics
· Partner with program manager to update budget tracker.
· Support training metrics reporting process, including program-specific and ad-hoc reporting.
· Support the implementation of special projects as they arise (e.g. LMS)
· Partner with the extended Shared Services Training Operations team to leverage and contribute to the broader framework and work effort.

Desired profile

·  Excellent organization skills and strong attention to detail
·  2+ years experience in learning and development or recruitment preferred
·  Ability to work independently and produce quality results without frequent supervision
·  Ability to effectively prioritize and manage multiple projects simultaneously from different managers
·  Capable of working in a dynamic environment
·  Driven, enthusiastic and positive
·  Strong written and communication skills
·  Superior teamwork skills
·  Ability to manage stressful situations
·  Display the highest professional standards
·  Strong proficiency in Microsoft Word, PowerPoint, and Excel