Expires soon J.P. Morgan

Business Process Analyst I

  • Elgin (Kane County)
  • Bachelor's Degree
  • IT development

Job description

The Fraud Core Controls team prepares, performs and provides risk identification and control oversight support for Card Fraud Recovery. The team manages issue identification, action plans, business process mapping, RCSA evaluations, control effectiveness monitoring, and testing.

Candidates for this role should be highly-motivated, self-starters with strong analytical and technical skills. Successful candidates will have proven leadership skills with the ability to build strong relationships. The candidate will interact with business managers and support partners in the course of their responsibilities and will need excellent written and oral communication skills. Proficiency with management reporting, analytics, and business or project management is recommended. Fraud experience, knowledge and understanding is preferred. A background in risk and controls is recommended.

Responsibilities include:

'Manage and develop a team to support the assigned business

- Support pre-exam preparation and testing (reporting, analysis, control reports, etc)

- Manages RCSA PARCs for assigned business. Conducts the regular review of control processes to assess design and control effectiveness. Evaluates and prepares PARCs for annual reviews, testing and exams

- Develop test methodologies for Action Plan Validations and Issue evaluations

- Schedules, tracks and reports on testing and request completion rates

- Work with business to identify evidence and calibrate response for each work stream

- Coordinate oversight and validation of results and communication to applicable sub pillars and business leadership

Conduct in-depth and detailed oriented business analysis to:

- Provide insights/root causes for business performance

- Identify new operational and process opportunities.

- Develop business case preparations

Own and coordinate multiple projects with competing priorities

- starting from identifying opportunities, understanding business requirements, collecting / analyzing data, validating and making recommendations

- Effectively communicate and present analyses / recommendations in verbal and written form to a wide audience that is clear, concise and easy to understand

- Create ongoing reporting and dashboards for management, partners and examiners

Desired profile

- Strong analytical, interpretive and problem solving skills, which require interpreting large amounts of data and its impact to operations and production

- Ability to thrive in a dynamic and fast-paced environment with the ability to prioritize competing deliverables due to changing timelines

- Have amazing communication and personal skills by clearly conveying information & adjusting style to the intended audience

- Take prompt & proactive action to accomplish objectives and achieve goals beyond what is expected

- Proven leader in a virtual environment

- Strong operational knowledge of Fraud (Card or Retail)

- Familiar with regulatory and legal obligations, operational risk, control assessment and testing methodologies

- Knowledge and experience with software packages / platforms (SQL, SAS, UNIX, Teradata, Oracle) desired.

- Bachelor's and / or equal proven work experience in a quantitative discipline (Mathematics, Statistics, Operations Research or similar) from an accredited college / university required and/or proven work experience demonstrating abilities and knowledge.

Make every future a success.
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