Asset Management, GWM Audit Confirmation Part-time Academic Internship, Newark, DE

Job description

About JP Morgan Asset Management
J.P. Morgan Asset Management, with client assets of $2.4 trillion, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.

Our Business
Global Wealth Management Operations supports the JPMorgan Private Bank in JP Morgan's Asset Management line of business. The Private Bank is the world's premier service provider for ultra and high net worth individuals. Our goal is to help these affluent individuals across the globe optimize their wealth, after taxes and across generations. Global Wealth Management Operations provides end-to-end support for all aspects of the client experience, working closely with client service, fiduciary, product specialty groups, third party vendors and other internal groups.

About Client Reporting
The Client Reporting Team is comprised of highly dedicated individuals who are responsible for all aspects of the client reporting for Private Banking accounts. The teams in Client Reporting include: Statements (Quality & Corrections), Suitability Hub, Regulatory Client Communications, Special Services, Audit Confirmations, Imaging and Fiduciary Safekeeping Services. The team interacts with a variety of internal groups including, but not limited to, Client Onboarding, Investors, Bankers, Middle Office, Operations, Client Services and Fiduciary Officers in an effort to assist with client requests, inquiries and/or issues.

The WM Audit Confirmation Specialist is responsible for the fulfillment of audit confirmation, qualified custodian, and SSAE 16 requests from external auditors. In addition to supporting these processes, the specialist will need to develop relationships and partner with Client Service and Fiduciary, as well as Technology, Risk, Compliance, and Operations teams in order provide first class service to our clients.

Core Responsibilities
· Process audit confirmation requests for account balances, credit lines, authorized contacts, statements, FAS157 reporting, and the firm's SSAE 16 report on behalf of Private Bank clients
· Receive and interpret incoming audit confirmation requests to ensure fulfillment of client's audit within defined parameters
· Effectively manage incoming audit confirmation requests to ensure proper tracking and timely response
· Act as the escalation point for auditor/client questions and concerns relating to confirmation requests which involves working with the Client Service/Fiduciary teams to resolve questions, investigate issues, and develop a satisfactory response to the auditor/client's concerns
· Correspond with auditors via telephone and e-mail to assist with request submissions and provide status updates for pending requests
· Process qualified custodian requests from auditors and investment advisors to confirm adherence regulatory obligations pertaining to statement delivery
· Perform regular control reviews to ensure compliance with auditing, risk and regulatory requirements and standards
· Participate in project initiatives including: establish business requirements, performing UAT and implementing changes within the team
· This internship runs through the academic school year.

Desired profile

Qualifications
Required Experience/Skills:
·  Strong analytical and problem solving skills
·  Excellent team player
·  Escalate issues or concerns to management team
·  Strong client focus
·  Detail oriented
·  Highly motivated with ability to work independently and in a team environment
·  Excellent verbal and written communication skills
·  Ability to develop & maintain relationships with business partners
·  Commitment to quality and control
·  Ability to think creatively and recommend/implement process improvements
·  Strong organizational skills to successfully manage multiple tasks at one time
·  G.P.A. 3.2 or higher
Preferred Experience/Skills:
·  Knowledge of Private Bank products/services
·  Excel and Access knowledge (Pivot tables, V-Look up, etc.)
·  Operations background / experience
·  Major in Accounting, Business, Finance, Project Management or Information Systems