Showroom Team Leader/ Assistant Manager

Job description

Job ID

333836BR
Work Area

Sales & Commercial
About the job

ABOUT THE JOB An IKEA co-worker’s main task is to maximise sales and profitability in his/her area of responsibility using knowledge of the IKEA product range, local market conditions and the needs of customers. No other position in the IKEA store is more hands-on in terms of customer contact. Together with thousands of colleagues around the world you will help to ensure the continued global success of the IKEA Concept – a concept that serves millions of satisfied customers each day.

YOUR ASSIGNMENT

·  Your working base is the shop floor where you lead by example every day, supporting, challenging and coaching co-workers.
·  You take full responsibility for ensuring your shop is in excellent shape as new and fully stocked, and with the four merchandising basics in place at all time (priced, clean, well assembled and available).
·  Together with your Shopkeeper, you take responsibility for your department goals and ensure your action plan is in a place and communicated clearly to them. You follow up and take action accordingly by using proven solutions and good examples.
·  You are passionate about the IKEA products in your shop. You create a high level of knowledge about the products' features and benefits, and share this with customers and your team.
·  You are proactive in finding opportunities and acting on them to maximize sales through understanding customers and the local market and keeping an eye on competition.
·  You act quickly on commercial opportunities; changing availability of products (overstock and out of stock) and customer feedback (10 most asked questions).
·  You execute meaningful actions that are based on the outcome of a key performance indicator analysis at shopkeeper level.
·  You actively promote the IKEA social and environmental commitment and work with your team to understand how, together, you can contribute to sustainability.
YOUR PROFILE
·  You are confident about approaching and talking to people in a polite and friendly manner.
·  You are enthusiastic about working with others in a team.
·  You are able to take responsibility and delegate when necessary and are considered a good decision-maker.
·  You have a flexible approach to work and are open to change, and enjoy working in a fast-paced and future-oriented environment.
·  You have an interest in home furnishing and people’s everyday life at home.
·  You can prioritise and organise your own work to make efficient use of your time. GROWING TOGETHER IKEA offers an exciting and empowering work environment in a global marketplace. And as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.
Location

Toronto ( North York )
Job Title

Showroom Team Leader/ Assistant Manager
Country

Canada
Full Time - Part Time

Full Time
Job Type

Regular
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