Room Attendant - PT, Ft Hood Army Hotel

Job description

Description

About us

At IHG Army Hotels-Holiday Inn Express- Fort Hood, TX, we’re all about travel that’s simple AND smart.That means we offer more to our guests where it matters most to them. Easy check-in? Check. All the essentials in a comfy room? They’re all included with a great night’s sleep.We’re focused on getting our guests more than ready. So we’re always ready. Are you?

Your day to day

Right now, we’re looking for a Part Time Room Attendant – to make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day – creating a haven for them to escape and relax in or get a bit of last minute work done. We’ll need a little flexibility with your time so we can serve our guests the best we can.

As a room attendant you will clean guest rooms and/or suites in a timely manner to ensure total guest satisfaction. 

What we need from you

Duties and Responsibilities:

Clean and service assigned rooms/areas according to IHG standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash etc. May include cleaning of kitchen area, this will include stove, refrigerators and coffee makers.

Response to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. 

Notify when service is completed to supervisor so room may be sold or occupied.

Report any damage or unsafe conditions to supervisor 

Report, turn in, and log all lost and found items according to IHG procedures.

Promote Teamwork and quality service through daily communication and coordination with other departments.

May regularly assist with deep cleaning projects

May assist with other duties assigned

Will have to work outside in different weather elements

Will have to work weekends and Holidays

 

Qualifications and Requirements:

Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English is preferred.

 

This job requires ability to perform the following:

Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds.

Frequently standing up and moving about the facility

Frequently handling objects and equipment to maintain the facility

Frequently bending, stooping, and kneeling, walking up and down stairs.

What we offer

We’ll reward all your hard work with a great pay and benefits – including a uniform, great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.

 

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.