PT/PM Restaurant Server- InterContinental Hotel Los Angeles Century City at Beverly Hills

Job description

Description

About us

Do you see yourself as a Restaurant Server?   What's your passion?  Whether you're into skiing, board games or just playing with the kids, at IHG we're interested in YOU.  At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do.  And we're looking for more people like this to join our friendly and professional team. 

Ideally located on Avenue of the Stars in Century City, the InterContinental Los Angeles Century City at Beverly Hills Hotel is just minutes away from Beverly Hills and close to LAX airport, Santa Monica and Hollywood. Our property offers 364 elegant guest rooms, including 150 spacious suites, all with private balconies and inspiring panoramic views of the ocean or the Hollywood Hills. Dedicated to providing guests with exceptional service, the InterContinental Los Angeles Century City at Beverly Hills evokes a unique combination of understated elegance and modern luxury.

Your day to day

JOB OVERVIEW:

Provide fast and courteous service of food and beverages to guests and ensure quality of food and beverage presentation per established standards. 

 

DUTIES AND RESPONSIBILITIES:   

·  Greet all guests and take beverage and food orders in a prompt and professional manner.
·  Prepare food and beverages for service to hotel guests and present food according to established health and presentation standards.
·  Clear and clean tables in a prompt and efficient manner.  Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary.
·  Perform side-work, and any other opening or closing duties as required.  Ensure that wait staff stations are clean and maintained throughout shift.
·  Alert Outlet Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.    
·  May receive guest payments and process transactions as outlined in the cash and charge procedures as needed.
·  May assist with other duties as assigned.
What we need from you

Qualifications and Requirements:

Basic reading and writing.  Food service experience with general knowledge of restaurant operations.

 

This job requires ability to perform the following:

·  Carrying or lifting items weighing up to 50 pounds
·  Moving about the restaurant
·  Handling food objects; plates, trays, glasses, etc.
·  Bending, stooping, kneeling

 

Other:

·  Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor.
·  Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
·  Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
·  Basic math skills are frequently used when handling cash and credit.

May be required to work nights, weekends, and/or holidays.

What we offer

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? if you are interested in any of these positions, log onto our website at www.careers.ihg to see our job qualifications and apply directly online. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans