Director of Sales - Candlewood Suites - Houston-Westchase, TX

Job description

Description

About us

At Intercontinental Hotels Group, we own, operate and franchise more than 3500 hotels, offering close to half a million guest rooms in nearly 100 countries.  By bringing your expertise and passion to any one of our brands, you will help us achieve our vision: to be the most preferred, admired and successful hotel company the world over.

 

 

 

 

 

 

 

Your day to day

Develop and set revenue sales and marketing strategies for the hotel to ensure plans are implemented, results are monitored and sales goals are achieved. Regularly sell hotel rooms and meeting rooms through direct client contacts primarily through outside sales efforts.

At Candlewood Suites we look for people who are down to earth and friendly, who are considerate and reliable and who are always on hand when guests need us. 

·  Achieve budgeted revenues and personal/team sales goals and maximize profitability. Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan as well as financial plans.
·  Create and implement sales plans that drive measurable incremental occupancy, increased average rates, and increased market share.
·  Produce monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan.

People:

·  Manage day-to-day sales activities, plan and assign work and establish performance and development goals. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognize good performance.
·  May educate and train sales team responsible for developing new accounts, maintaining existing accounts, and implementing sales strategies. Ensure staff is properly trained and has the tools and equipment to carry out job duties.
·  Work with other department managers to ensure proper staffing levels based on guest volume.

Guest experience:

·  Provide guests with information (example: loyalty programs, area attractions, restaurants, facility information) to enhance guest experience.
·  Develop and maintain relationships with key clients and outside contacts in order to produce group business.
·  Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.

 

Responsible Business:

·  Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance, and work with appropriate department on solutions.
·  Develop awareness and reputation of the hotel and the brand in the local community.
·  Perform other duties as assigned. May also serve as manager on duty.

Accountability

This is the top sales and marketing job in an extended stay hotel. May manage professional-level and administrative sales team members.

What we need from you

Qualifications and Requirements

Bachelor’s degree / higher education qualification / equivalent in Marketing or related field and two to four years’ sales experience, preferably in hotel or hospitality; or an equivalent combination of education and work experience. Must speak fluent English.

What we offer

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan.   Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.