Offers “IHG”

Expires soon IHG

ADD Hostess 全日餐厅迎宾员

  • 佛山市 (禅城区 (Chancheng))
  • Teaching

Job description

About Us

Phuc loves fishing, but he will not take his fishing pole. But he will use the same enthusiasm and sincerity to do everything in the work. Crowne Plaza Hotel is looking for the staff like Phuc, they are wise, thoughtful action, full of vitality, provide good experience for our guests. Phuc十分热爱钓鱼。他不会带着他的钓鱼竿上班,不过他会用同样的热情和诚意去做工作中的每件事。皇冠假日酒店正在寻找像Phuc这样的员工;他们睿智体贴、付诸行动、充满活力,为我们的客人提供杰出的体验。 Crowne Plaza Zhenjiang Hotel is Luxury Traders Hotel which by InterContinental Hotel Group management. Investment in the construction of Zhuhai Fortune . Crowne Plaza Zhenjiang is located in Changjiang Road.5 minutes from the city center. We have 313 luxury rooms, all kinds of Restaurants, magnificent Banquet hall and multifunctional meeting room. In addition, we also have swimming pool, health club and SPA. 镇江兆和皇冠假日酒店是由洲际酒店集团管理的豪华商务酒店,镇江兆和投资有限公司投资兴建。 酒店位于镇江市的“珍珠项链”——长江路,距离市中心5分钟车程。拥有313间高档豪华客房,中西餐厅,亚洲风味餐厅,富丽堂皇的宴会厅及多功能会议室,游泳池,健身房和水疗中心等豪华设施。

Your day to day

KEY RESPONSIBILITIES 主要职责 Job Summary – (Role Summary) 工作概述﹣(职位概述) • To provide an appropriate welcome at Restaurants for guests and potential guests, maximizing their dining experience using technical and individual social skills. 在餐厅适当的欢迎宾客和有可能的宾客,使用技能和个人的社交技巧使客人获得最好的体验。 • Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures. 遵守当地的卫生和安全法规,或其它适用的规定,以及品牌规范和当地的规章制度。 Essential Duties and Responsibilities – (Key Activities of the role) 主要职责﹣(职务的主要工作) • Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following: 在餐厅的前部迎接所有宾客和有可能的宾客,确保完成以下工作: o Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards 确保在开始营业前餐厅准备就绪,侍应生和餐桌服务员都遵守开始营业规范。 o Ensure restaurant operating equipment is clean and in working order 确保餐厅运营设备的清洁并正常工作。 o Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy 按照酒店的规定保持工服和个人仪表的高标准。 o Welcoming guests to the Restaurant, by using the Restaurant name 迎客人光临餐厅,使用餐厅的名称。 o Inquiring if they have a reservation and noting it in the reservation book if they do 询问客人是否有预订,如有预定在预订册上做记录。 o Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book 为客人登记预订并注有用餐喜好,如客人没有预订则在预订册上记录。 o Being attentive to guest requests 周到的满足客人要求。 • Escort guests to their preferred table or reserved table and seat guests according to restaurant standards 陪同客人前往喜欢的餐台或预订的餐台,按餐厅标准安排客人就坐。 • Take telephone bookings and document in the Reservation book according to restaurant standards 接听电话订位并按餐厅的规范在预订冊上记录。 • Train wait staff and bus staff in hostess standards 按领位员的标准培训员工。 • Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor 周到的为客人服务,并尽可能解决客人的投诉,向上级领到报告所有事件。 • Maintain responsibility of cleanliness of hostess stations 保持迎宾台的清洁。 • Maintain responsibility of cleanliness of all menus and drink menus 保持所有菜单和饮料单的清洁。 • Assist with beverage service 协助饮料服务。 • Assist with food service 协助食品服务。 • Maintain detailed knowledge of menu, including daily specials 对菜单有具体的了解,包括每日特价。 • Ensure tables are cleared quietly and efficiently 确保迅速且高效的清理餐桌。 • Carry food and beverage trays in a safe manner to minimize breakages 安全的举餐盘使破损将到最低。 • Complete dockets accurately and clearly 准确和清楚的填写收据。 • Maintain current information on all general activities of the hotel 了解当前酒店所有的活动。

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