Offers “Iceland”

Expires soon Iceland

Administrative Support Officer

  • Teaching

Job description

Here at Iceland we’re different. We care. We’re not a dull stuffy corporate. We’re one big team. A diverse group of people who get stuck in and work together. We are looking for an Administrative Support Officer to provide administrative support to the Health & Safety Manager within our head office. Initially for one year to cover maternity leave however may present a permanent role opportunity.

Main Responsibilities and Tasks:

·  Administration and management of the health & safety Inbox, accident forms; referrals and general queries that are sent, redirecting queries to members of the legal, health and safety manager and insurance team as required.
·  Processor of accident forms, updating spreadsheets, follow up actions as required with stores , Area Sales Managers and internal departments such as maintenance, property, store operations and supply chain.
·  Deal with telephone queries, directing calls to the appropriate person, taking messages or dealing with the enquiry in a professional and efficient manner.
·  Administrator of the Safe Contractor and report line systems.
·  Promote a positive culture of health and safety in the workplace.

Qualifications and Knowledge:

·  A minimum of 5 GCSEs Grades A-C (including English and Maths) or equivalent plus one year’s administration experience or administration experience.
·  Established IT knowledge (Microsoft Office, email, software packages etc)
·  Basic understanding of Safe Systems of Work & Risk Assessment.


·  Experience of working in an office environment and dealing with all levels of management is preferable.
·  This may also suit someone currently based in store looking for a secondment opportunity to work in Deeside.
·  Advanced level and ability working with word, excel spreadsheet’s written reports and associated correspondence.
·  Excellent communication skills both verbal and written.
·  Ability to follow instructions, provide support as required to members of the insurance, health & safety and the wider legal Team.
·  Appreciation and understanding of confidentiality and able to understand and be sensitive to diversity and equality.
·  Attention to detail to identify inconsistencies in documents such as reports & invoices.
·  Organised and able to meet tight deadlines with excellent time management skills.
·  Flexible in approach with ability to respond to changing pattern of demand at work which can be unpredictable and unplanned, requiring constant shifts in priority
·  Ability to understand the importance of processing information in a prompt, efficient manner and in accordance with legislation, policy and procedure.
·  Ability to deal positively with change and willingness to embrace new opportunities and working practices within health & safety.

Make a difference to your career at Iceland, we expect a lot but you’ll get a lot back in return. We will help you to grow and develop your career and give you the freedom to show that you really care. 

Our benefits package includes: 

·  A very competitive salary with an excellent benefits package
·  25 days holiday, plus 8 days bank holiday
·  Flexible working
·  10% store discount, 30% discount with Club Individual Restaurant Group
·  Free parking onsite
·  Double discount weeks
·  Highly subsidised restaurant onsite with our own Michelin Star Chef!
·  Subsidised Costa onsite
·  Discounted gym membership
·  Charity fundraising events
·  Educational sponsorship
·  Enhanced maternity/paternity leave
·  Long service awards
·  Reward & recognition
·  Rewards discount / cashback scheme at over 150 retailers. Categories including shopping, electricals, holidays, restaurants, insurance, and more!

Be Proud. Be brave. Be everything that makes us different. Be Iceland.

Make every future a success.
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