UX Researcher
City of London (Greater London) Bachelor's Degree Audiovisual production
Job description
Who we are
As IBM designers we're creative problem solvers who work together using the latest techniques to craft intuitive user experiences. We're a group of researchers, UX designers, and visual designers who enjoy exploring the root causes of our clients' business problems and collaborating with our development teams to build solutions.
Who you are
You're a dedicated UX researcher who is passionate about understanding your users and getting to the roots of their pain points. You're a skilled interviewer and user tester who knows how to craft the right questions to elicit the most relevant information from your subjects. You enjoy working in diverse teams and value different perspectives. You're comfortable presenting your findings and recommendations to a broad range of stakeholders around the world. And last but not least, you excel at establishing relationships and networking with the clients you serve. Sound like you? Keep reading.
Your role will be based in the IBM Studio, a buzzing, modern working environment which brings together best-in-class practitioners, technology and workspace. You will work as a researcher across several teams and be an active member of our User Experience Team, interacting daily with some of IBM's 210,000 partner companies worldwide, understanding their needs and pain points and helping to propose solutions.
When considering your past experience, this is what we'll be looking for:
· Real passion for creative, user-centered outcomes.
· A portfolio of your past work that clearly shows the empathy generated for your users and the value you added to your projects.
· Interviewing and user testing skills.
· Deep understanding of UX practices and methodologies.
· Knowledge of Sketch and Invision.
· Understanding of Design Thinking practices.
· Meticulous attention to detail.
· Minimum of a 2.1 in a relevant degree.
These are the interpersonal skills that we believe will bring success in the role:
· Experience working and negotiating with team members and clients.
· Collaboration skills.
· Strong communication and presentation skills.
· Motivation to address the underlying problem and question any assumptions.
· Planning, organisational, and time management skills, with the ability to prioritise own workload.
Also, we would be impressed to see evidence of your...
· Experience working in cross-disciplined agile teams.
· Experience collaborating with colleagues who are overseas.
· A background in building and executing upon targeted communications plans.
Auto req ID
182623BR
Required Education
Bachelor's Degree
Role ( Job Role )
Business Design Consultant
State / Province
LONDON, CITY OF
Primary job category
Consultant
Company
(8660) IBM United Kingdom Limited
Contract type
Regular
Employment Type
Full-Time
Is this role a commissionable/sales incentive based position?
No
Travel Required
Up to 25% or 2 days a week (home on weekends- based on project requirements)
IBM Business Group
F&O
Preferred Education
None
City / Township / Village
LONDON
EO Statement
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise
As listed on Job description
Country/Region
United Kingdom
Preferred Technical and Professional Experience
None
Secondary Job Category
Other Consultant
Eligibility Requirements
.
Position Type
Professional
Early Professional Track
Not Applicable - Professional Hire
New Collar Role
No