Offers “IBM”

44 days agoIBM

Trilingual Benefits Analyst

  • Heredia (Cantón Heredia)
  • Teaching

Job description

Benefits Analyst
The Benefits Analyst has responsibility for the ongoing delivery of one or more employee benefits programs. The scope of the role will vary depending on the countries or regions being supported, the types of benefits processes being delivered, and the specific terms and conditions of each benefits program. In general, a Benefits Analyst is responsible for ensuring the smooth execution and ongoing improvement of day to day operational activities such as eligibility validation, invoice reconciliation, claims and payments administration, and employee support. In addition, the Benefits Analyst is responsible for implementing design changes, implementing process automation, managing vendor relationships, managing projects, monitoring service levels, resolving employee issues, and monitoring compliance with internal and external regulations. This job role requires frequent teaming with other functions on matters involving benefits design, process automation, vendor contract negotiation, legal compliance, employee relations, employee communications, operational controls, and financial reporting.
Auto req ID

Required Education

High School Diploma/GED
Role ( Job Role )

Benefits Professional
State / Province

Primary job category

Human Resources

(0804) IBM Business Transformation Center, S.r.l.
Contract type

Employment Type

Is this role a commissionable/sales incentive based position?

Travel Required

No Travel
IBM Business Group

Preferred Education

Bachelor's Degree
City / Township / Village

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

-High School Diploma
-Excellent oral, listening, written and speaking English and Portuguese communication skills.
-Good interpersonal skills: Able to work as part of a team.
-Client facing skills.
-Ability to manage deadlines and results oriented
-Prioritizing and managing multiple requirements with high sense of urgency.
-Developed computer skills (Word, Lotus Notes, Excel, Explorer, etc.).
-Experience in Business Controls.
-Problem solving and decision-making skills.

Costa Rica
Preferred Technical and Professional Experience

- Bachelor Degree
- Workday
Secondary Job Category

Other Human Resources
Eligibility Requirements

Position Type

Early Professional
Early Professional Track

No Track
Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.
New Collar Role


At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Life @ IBM

What matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.
About Business Unit

This position currently sits within Global Technology Services (GTS) Infrastructure Services (IS) or a shared services function supporting GTS.

As announced in October 2020, IBM intends that its managed infrastructure services business of the GTS organization will become an independent company named Kyndryl by the end of 2021, creating two distinct and powerful market-leading companies.

Together, we will advance the vital systems that power the digital economy. Serving over 4,600 technology-intensive, highly regulated customers, including over 75% of the Fortune 100, our people will design, run, and manage the most modern and reliable technology infrastructure that the world depends on today.

We will work flexibly and in partnership with our customers to amplify business outcomes while always pushing ourselves to improve and meet all opportunities. Come join our team of diverse, devoted, and empathetic technology experts who are at the center of discovering what's next.

Please note: The final decision if this position will transition from IBM to Kyndryl is yet to be confirmed.
About IBM

IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Make every future a success.
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