Tivoli/Netcool 3rd Level Support / Subject Matter Expert

Job description

Currently, we are looking for IT specialist willing to be responsible for the day to day support of system management services, tools, maintenance, and application product set. IBM success on the market is based on a very wide portfolio of software products which are providing a wide list of the services. To ensure the proper run of the applications, their stability and functionality, we need autonomous administrators. The application can be installed on all kinds of operating systems, it communicates through the network and services are driven and controlled by a central management server. This is the main area where the applications administrator will act.

The main responsibilities as Tivoli/Netcool SME:
·  day to day support of systems management services and tools including maintenance and upgrade of the application product set
·  the automation will be a mandatory part of the daily work (due to the complexity of the technical environment) If you would like to recognize and understand the new technology, how does the IBM do the system management, new software products and innovative solutions, you are warmly welcome. Don't hesitate and join us!

Auto req ID

333176BR
Required Education

High School Diploma/GED
Role ( Job Role )

Systems Management Specialist
State / Province

SLASKIE
Primary job category

Technical Specialist
Company

(1065) IBM Global Services Delivery Centre Polska Sp. z.o.o
Contract type

Regular
Employment Type

Full-Time
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

GTS
Preferred Education

Bachelor's Degree
City / Township / Village

Katowice
Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

·  UNIX/Linux/Windows skills
·  Experience with monitoring tools preferably IBM Tivoli Monitoing, IBM Netcool, Nagios etc.
·  Practical experience in the management of BlueCare, ITM (with scripting), Omnibus, Impact
·  Knowledge of the network configuration
·  System/server administration
·  Ability to work independent
·  Critical thinking, creative and initiative (can-do attitude)
·  Working experience of databases such as DB2, Oracle, etc.
·  Eager to learn
·  Experience with using Unix Shell (bash) and/or programming languages such as Perl, Python, Java, JavaScript
·  English (B1/B2 level as minimum)
Country/Region

Poland
Preferred Technical and Professional Experience

·  Experience with automation tools (like e.g. Ansible, BigFix)
Secondary Job Category

Technical Services Specialist
Eligibility Requirements

N/A
Position Type

Professional
Early Professional Track

Not Applicable - Professional Hire
Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.
Introduction

We build phenomenal products that our customers rely on so it's important they are running at their best. As a Systems Management Specialist, you will work with the latest software to keep moving business forward. Whether it's our Engineering teams that need a test environment or our software running in production, we are seeking skilled systems management professionals ready for the challenge.
Your Life @ IBM

What matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.
About Business Unit

At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!
About IBM

IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.