Software Engineer (Tools, DevOps)

Job description

We are the IBM CIO network security engineering team and we are looking for individuals to help develop and support software applications supporting IBM's internal network. You will be part of a team which creates and maintains applications built on with modern frameworks and cloud services. These applications support end user requests for network services, the management of network equipment configurations, data analytics yielding visibility to network operations and security incidents, integration of our applications with other IBM systems, creation of various reporting and dashboard services, creation of other applications in support of network security, automation and network operations.

Responsibilities:

Solution creation and delivery within ServiceNow framework, Ansible integration, Web Service (REST/SOAP/XML) integration – including:

· Creation and delivery of solutions addressing requirements through technical architecture in consideration of process design, Best Practice and Standards
· Translate requirements into functional service designs and create service models along with supporting documentation (stories, sprints, releases)
· Ensure technical deliverables are complete, consistent, high quality, on time and deliver valued outcomes
· Lead requirement gathering workshops to identify use cases and value-based acceptance criteria
· Creation and lifecycle maintenance of applications, workflows, user interfaces, documentation
· Development of required integration components (REST, SSO, LDAP, etc)
· Continuous improvement of our implementation methodology and applications based on client experiences

CIODEM20

Auto req ID

300479BR
Required Education

Bachelor's Degree
Role ( Job Role )

Network Services Specialist
State / Province

NORTH CAROLINA
Primary job category

Technical Specialist
Company

(0147) International Business Machines Corporation
Contract type

Regular
Employment Type

Full-Time
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

F&O
Preferred Education

Master's Degree
City / Township / Village

RESEARCH TRIANGLE PARK
Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

4+ years of experience in software dev
Good understanding of TCP/IP and OSI model
Experience with ServiceNow ITSM applications for Request, Service Desk, Incident, Problem, Change, Knowledge, Service, Configuration and Asset Management.
Experience in developing and configuring workflows in ServiceNow. Ability to develop requirements based on client interviews.
Experience in full software development life cycle: Analysis, Design, Coding, Testing, Training and Operational Support
Experience with Web Technologies (JSON/XML, HTML/CSS, JavaScript, Web Services, etc) and working in a SaaS environment.
Experience in maintaining applications during their entire lifecycle
Experience with integration and deployment technologies such as LDAP, SAML/SSO, ETL, Enterprise messaging, Docker/container technology
Experience with Database technologies (SQL and NoSQL) and software development standards
Experience with revision control systems (ex. SVN, Git, etc.)
Experience with unit and integration testing

Country/Region

United States
Preferred Technical and Professional Experience

Experience with IT Service Management practices in an enterprise environment
Experience working in an Agile environment in Continuous Integration, Continuous Delivery, automated testing, Agile metrics Preferred Tech and Prof Experience
Experience working with DevOps toolsets, such as CI/CD (Jenkins/TravisCI), SCM (Github), Artifactory, Docker
Experience with Java and Javascript or other Object Oriented languages
Strong communication and presentation skills for the explanation of technical and business concepts.
Demonstrated ability to create solution architectures for complex problems involving multiple software components and integration methods.
Extensive knowledge and practical application of security principles and practices within networks.
Experience with AngularJS, Selenium a plus

Secondary Job Category

Services Specialist
Eligibility Requirements

N/A
Position Type

Professional
Early Professional Track

Not Applicable - Professional Hire
Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.
Introduction

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About Business Unit

The Office of the Chief Information Officer (CIO) owns IBM's IT strategy and provides the tools, workstations, devices, and infrastructure that IBMers use to do their jobs every day. Put simply, our mission is to create a productive environment for IBM's 365,000 worldwide employees. Join us as we lead with design to drive simplicity and ease of use, engineering the systems that run the business, and innovating to transform the business.
About IBM

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