QA Tester (Salesforce Marketing Cloud)

Job description

Introduction
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your Role and Responsibilities

·  SFMC Quality Assurance / Tester Perform thorough testing of dynamic content/amsrcript, email templates, automation workflows, landing pages, data integrations, and other marketing assets to identify any defects or issues before deployment.
·  Developing test plans, test cases, and test scripts based on project specifications.
·  Executing functional, regression, and performance testing of marketing assets within Salesforce Marketing Cloud.
·  Identifying and documenting defects, issues, and discrepancies found during testing.
·  Working closely with designers and back-end developers to troubleshoot and resolve issues.

Required Technical and Professional Expertise

·  Experience in quality assurance testing, preferably in the context of marketing automation platforms or web applications.
·  Familiarity with testing methodologies, techniques, and tools.
·  Excellent communication and collaboration skills to work effectively with cross-functional teams.
·  Knowledge of HTML, CSS, and JavaScript is a plus, as it relates to testing email templates and landing pages.
·  Understanding of email marketing best practices, CAN-SPAM Act, GDPR, and other relevant regulations.

Preferred Technical and Professional Expertise

·  Experience with Salesforce Marketing Cloud or similar marketing automation platforms
·  Salesforce Marketing Cloud certifications (e.g., Salesforce Marketing Cloud Developer certification)
·  Workflow tool experience (Jira, Workfront, Aprimo, etc.