Onboarding Operations Content Engineer

Job description

As an On-boarding Operations Content Engineer on the engineering team, your responsibilities will include:
·  Collaborating with IBM & 3 rd party Product teams to successfully on-board offerings to the IBM Open Marketplace catalog and platform.
·  Providing consultancy services to the product teams on offering collateral, and marketing content. This includes building Marketplace offerings that catch customers' attention and help drive use and purchase of the offerings.
·  On a day to day basis your focus will be on bridging the gap between the external vendor teams and the Open Marketplace teams.
·  Providing your expertise and support to the product teams and the various IBM organizations supporting and delivering Open Marketplace.
Auto req ID

272393BR
Required Education

High School Diploma/GED
Role ( Job Role )

Software Developer
State / Province

NORTH CAROLINA
Primary job category

Software Development & Support
Company

(0147) International Business Machines Corporation
Contract type

Regular
Employment Type

Full-Time
ERBP

Yes
Is this role a commissionable/sales incentive based position?

No
Travel Required

Up to 10% or 1 day a week
IBM Business Group

Cognitive Apps
Preferred Education

Bachelor's Degree
City / Township / Village

RESEARCH TRIANGLE PARK
Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

The following technical and professional expertise is required:
·  Experience working directly with customers or partners, providing technical support or technical guidance.
·  Experience with agile methods, iterative development and continuous integration
·  Strong written and verbal communication skills, and the ability to work directly with customers and vendors.
·  Self-motivated decision maker, frequently taking initiative to share best practices and assist other team members.
·  Creating content that drives user actions.
·  Modeling, formatting, and editing content for accuracy, clarity and usability.
·  Defining and applying consistent voice and tone throughout content journey.
·  Demonstrate strong communication, vendor management, problem solving and time management skills to handle complex situations effectively.
Country/Region

United States
Preferred Technical and Professional Experience

The following technical and professional expertise is preferred and will greatly enhance your success on the team:
·  Experience with Marketplace concepts, development/testing of components like product pages, marketing content, commerce, subscription management and provisioning, auto provisioning related configurations, customizations and development.
·  Knowledge of the Cloud offering and marketplace ecosystems.
·  Experience with web / marketing content a plus.
Secondary Job Category

Other Software Development & Support
Eligibility Requirements

n/a
Position Type

Professional
Early Professional Track

Not Applicable - Professional Hire
Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.
Introduction

The IBM Cognitive Applications team is seeking innovative and enthusiastic professionals to join our team building the next generation multi-cloud marketplace platform. If you love working with customers on cutting edge technologies, dynamic and high performing teams, then this is the right next step in advancing your career. Our focus on delivering performance and predictability for our customers' most demanding workloads, at global scale and with leadership, efficiency, resiliency and security is the cornerstone of our development model and will result in maintaining IBM's leadership position for years to come.
Your Life @ IBM

What matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.
About Business Unit

At IBM Cognitive Applications, we build open applications that unlock the power of data for clients, partners, and developers. Running on top of IBM's unique Hybrid, Multi-cloud and AI infrastructures, these applications work across horizontal domains and bring our technology to life for end users. Cognitive Applications unit includes: Watson Customer Engagement, Watson IoT, Watson Media and Weather, Talent & Collaboration, Digital Growth & Commerce, and IBM Developer teams.
About IBM

IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.